IT Assistant

This is an excellent opportunity for an IT professional looking to develop their career within a supportive environment, gaining exposure to a broad range of technologies while working closely with senior stakeholders across the business. The Role

As IT Assistant, you will provide day-to-day technical support to users across the organisation, helping to ensure the smooth operation of systems, hardware and software.

Responsibilities will include:

• Providing 1st line IT support to end users
• Troubleshooting hardware, software and network issues
• Managing user accounts and access permissions
• Supporting Microsoft 365 administration
• Assisting with workstation, laptop and mobile device setup
• Maintaining IT documentation and asset registers
• Supporting IT projects, upgrades and system improvements
• Assisting with cybersecurity initiatives and best practices
• Delivering basic user training and onboarding support

We would be keen to speak with candidates who have experience in:

• IT Support / IT Assistant / IT Technician positions
• Microsoft 365 administration
• Windows environments
• User account management
• Hardware and software troubleshooting
• Excellent communication and customer service skills

Experience with Active Directory, SharePoint, cybersecurity principles or professional services environments would be advantageous but is not essential.

• Salary from £25,000
• Private healthcare
• Company pension
• Life assurance
• Generous holiday allowance
• Flexible start and finish times
• Ongoing training and development
• Modern city-centre office location
• Supportive and collaborative working environment

If you're looking for an opportunity to develop your IT career within a stable and growing organisation, we'd love to hear from you.