End User Support Engineer (Band 2) - UK & Ireland
Wintech Solutions Co Ltd
Lurgan, United Kingdom
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, Irish Gaelic Compensation
£ 39KJob location
Lurgan, United Kingdom
Tech stack
Microsoft Windows
User Environment Management
Software Troubleshooting
Laptops
Job description
- Provide onsite support for desktops, laptops, printers, kiosks, and video conferencing systems.
- Install, configure, troubleshoot, and maintain hardware and software.
- Perform break/fix support and hardware replacement activities.
- Support mobile devices and end-user applications.
- Assist with meeting room technology and warehouse IT equipment.
- Provide basic network and server troubleshooting assistance.
- Support new user onboarding and IT inductions.
- Manage IT asset deployment, collection, inventory, and re-imaging activities.
- Maintain accurate site documentation and support records.
Requirements
Do you have experience in Windows?, * Experience in End User Computing (EUC), Desktop Support, or IT Support roles.
- Strong hardware and software troubleshooting skills.
- Experience supporting Windows-based environments.
- Good communication and customer service skills.
- Ability to work independently and travel between assigned locations.
Preferred Qualifications
- UK National or Irish National preferred.
- Previous experience in onsite enterprise IT support environments.
- Immediate availability is highly desirable.