Computing Systems Professional 1/2 (Windows/Server Support & Administration)

This position will be filled at either the Computing Systems Professional 1/2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Computing Systems Professional 1 $72,800 - $115,400

The successful candidate will support customers and their systems, including but not limited to:

• Assisting with Windows Server patching and basic vulnerability remediation.
• Supporting the building of virtual machines by following established procedures.
• Helping maintain server inventory and updating lifecycle documentation.
• Participating in routine administration tasks, basic troubleshooting, and monitoring.
• Working directly with customers and stakeholders using professional communication.
• Collaborating with team members to improve processes and documentation.

Computing Systems Professional 2 $87,800 - $143,000 In addition to what was outlined at the lower level, at this level the successful candidate will:

• Performing Windows Server patching and vulnerability remediation with moderate independence.
• Independently building virtual machines and maintaining server environments.
• Managing server inventory and ensuring lifecycle documentation accuracy.
• Handling more complex troubleshooting and routine system administration tasks.
• Engaging directly with customers and stakeholders to drive issue resolution.
• Contributing to improvements in processes, documentation, and service delivery.

Do you have experience in Vulnerability Remediation?, Do you have a Bachelor's degree?, * Basic understanding of Windows Server or Windows operating system concepts.

• Foundational knowledge of virtualization technologies (VMware, Hyper-V, or similar).
• Ability to follow documented processes and work with senior staff for guidance.
• Strong professionalism and communication skills.
• Willingness to learn vulnerability remediation and enterprise security practices.
• General troubleshooting skills and eagerness to learn.
• Ability to obtain a DOE Q-Clearance., * Hands-on experience with Windows Server or enterprise Windows environments.
• Working knowledge of virtualization technologies (VMware, Hyper-V).
• Experience with patching workflows and basic vulnerability remediation.
• Ability to work professionally with customers, stakeholders, and technical teams.
• Troubleshooting skills with ability to resolve common server issues.
• Understanding of security best practices and willingness to grow expertise.
• Ability to obtain a DOE Q-Clearance

Education/Experience at lower level: Position requires a Bachelor's degree in a related field or an equivalent combinations of education and experience. Education/Experience at higher level: Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience.

Desired Qualifications:

• Windows system administration experience through coursework, labs, or internships.
• Familiarity with enterprise management tools (SCCM, Tanium, Ivanti).
• Exposure to compliance frameworks such as STIGs or CIS Benchmarks.
• Basic understanding of virtualization platforms.
• Strong organizational skills and interest in documentation.

Additional Desired Skills for Computing Systems Professional 2:

• Experience with enterprise management tools (SCCM, Tanium, Ivanti).
• Familiarity with compliance frameworks like STIGs and CIS Benchmarks.
• Experience with VMware vSphere/ESXi or similar.
• Experience maintaining documentation or inventory records.
• Ability to collaborate effectively and support junior team members.

Essential Job Functions (can perform with or without reasonable accommodation): Regular use of computers, servers, and related hardware.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management., * Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

Pulled from the full job description

• Tuition reimbursement

• Paid parental leave

• Parental leave

• Health insurance

• 401(k) matching

• Vision insurance

• Dental insurance, Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network

• Dental and vision insurance

• Free basic life and disability insurance

• Paid maternity and parental leave

• Award-winning 401(k) (6% matching plus 3.5% annually)

• Learning opportunities and tuition assistance

• Flexible schedules and time off (paid sick, vacation, and holidays)

• Onsite gyms and wellness programs

• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.