Donor Center Technician I (Spanish)

Octapharma Plasma Inc.
Pontiac, United States of America
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Experience level
Intermediate

Job location

Pontiac, United States of America

Tech stack

Computer Literacy
Workday

Job description

? Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance. ? Maintains high level of customer service and positive donor experience in line with company values and culture. ? Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands. ? Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions. ? Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product. ? Maintains Donor confidentiality based on company policy. ? Maintains complete and accurate record keeping per company's Standard Operating Procedures. ? Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment. ? Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste. ? Performs other job-related tasks, as assigned.

Donor Eligibility:

? Ensures that donor meets eligibility criteria based on Standard Operating Procedures. ? Performs donor vitals evaluation per Standard Operations Procedure. ? Performs finger stick for Microhematocrit and Total Protein determination. ? Registers applicant donors per Standard Operating Procedures.

Plasma Collection:

? Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures. ? Disconnects donor after plasmapheresis process is completed per standard operating procedures. ? Maintains proper ratio to ensure donor safety and quality of product. ? Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

? Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures. ? Handles tested and untested product, as well as product with unsuitable test results. ? Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures. ? Prepares product and samples for shipments, per Standard Operating Procedures and federal transportation regulations. ? Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.

Requirements

? High school diploma or equivalent (GED) required. ? Three (3) months' experience in clerical or customer service position preferred. ? Specific certification or licensing based on State requirements. ? Basic computer knowledge and skills required. ? Ability to speak, read, write (legibly and accurately), and understand English required. ? Strong customer service skills required. ? Strong organizational skills required. ? Ability to read, follow, and interpret regulations, instructions and manuals required. ? Ability to understand verbal instruction required. ? Ability to read numbers on screening equipment and perform basic mathematical calculations required. ? Effective communication skills required.

SCHEDULING:

? Must be able to workday and evening hours, weekends, holidays, and extended shifts on a frequent basis. ? Attendance and punctuality required.

PHYSICAL REQUIREMENTS:

? Utilize all required and appropriate PPE (Personal Protective Equipment) at all times. ? Ability to sit or stand for extended periods. ? Ability to tug, lift, and pull up to thirty-five pounds. ? Ability to bend, stoop, or kneel. ? Occupational exposure to blood borne pathogens. ? Ability to view video display terminal less than 18" away from face for extended periods of time, up to four (4) hours at a time. ? Ability to work in an environment with a temperature of -40C or colder for extended periods. ? Occasional exposure to and handling of dry ice. ? Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests. ? Ability to use assistive devices if needed for mobility or communication., High School Diploma/Equivalency

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