Technical Program Manager II - Infrastructure Platform

Technical Program Managers at our client lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot''s strategic priorities. As a Technical Program Manager (TPM), you will coordinate important development programs and projects and lead the integration of our client's games with the Infrastructure Platform suite of products. As a TPM for Infrastructure Platform, you will lead teams that manage the critical services that powers our client's games and experiences. You will report to the Sr. Manager, Technical Program Management., * Align autonomous teams towards complex cross-business unit programs centered around Riot''s strategic technology priorities.

• Create program plans with cross functional teams such as, creative, architecture, operations, technical teams, and leadership.
• Evangelize processes and delivery methodologies to ensure we accomplish our program goals.
• Facilitate and manage Agile project management ceremonies and processes for medium to large project teams.
• Report on program performance, ensuring each program achieves milestones against its objective.
• Organize program-level planning, communication, and team member rituals.
• Manage risks and issues across programs and within teams.
• Foster transparency and predictability by building and maintaining roadmaps for assigned programs.
• Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction.
• Assist in the creation of product release and go-to-market plans.
• Understand fiscal practices and controls, recording, and reporting on program expenditures & ROI.

• 4+ years of relevant industry experience
• Excellent teamwork, team leadership, communication, and stakeholder management
• Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e. JIRA)
• Experience in software development, infrastructure, or live operations management
• Familiarity with technical components of projects including architecture, tools and deployment practices that development teams employ.
• Desire to improve Riot''s ability to make the impossible happen for players.

Desired Qualifications:

• Previous program experience in a large distributed organization.
• Experience managing hardware/software/video game products through the entire life cycle - from conception, development and launch to maintaining and operating a live service.
• Experience working on a variety of software products in the gaming or entertainment space.