Application Support Administrator

Compunnel Inc.
Parma, United States of America
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 58K

Job location

Parma, United States of America

Tech stack

JavaScript
Microsoft Active Directory
Bash
Issue Tracking Systems
Python
Powershell
Scripting (Bash/Python/Go/Ruby)
Enterprise Software Applications
ServiceNow

Job description

  • Provide production support for expanding services supporting existing Print & Mail clients
  • Support workflow development processes
  • Support print-on-demand commerce systems
  • Support production control and billing systems
  • Perform QC and UAT processes for new client onboarding services
  • Troubleshoot and resolve application-related issues
  • Manage and support business process applications
  • Work with ticketing systems to track and resolve support requests
  • Assist with application administration and ongoing system support.

Requirements

Do you have experience in User acceptance testing?, * Demonstrable application/software support skills and experience

  • Experience supporting enterprise applications and/or business process applications
  • Experience with ServiceNow or other ticketing systems preferred
  • Knowledge of infrastructure concepts such as networking and Active Directory is helpful
  • Experience with production support environments
  • Understanding of quality control (QC) and user acceptance testing (UAT) processes
  • Coding or scripting knowledge is a plus, including:
  • Bash
  • PowerShell
  • JavaScript
  • Python
  • Other scripting languages

Benefits & conditions

$23 - $28 an hour - Full-time, Contract

About the company

Company Description: Compunnel Inc boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.

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