Application Support Administrator
Compunnel Inc.
Parma, United States of America
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 58KJob location
Parma, United States of America
Tech stack
JavaScript
Microsoft Active Directory
Bash
Issue Tracking Systems
Python
Powershell
Scripting (Bash/Python/Go/Ruby)
Enterprise Software Applications
ServiceNow
Job description
- Provide production support for expanding services supporting existing Print & Mail clients
- Support workflow development processes
- Support print-on-demand commerce systems
- Support production control and billing systems
- Perform QC and UAT processes for new client onboarding services
- Troubleshoot and resolve application-related issues
- Manage and support business process applications
- Work with ticketing systems to track and resolve support requests
- Assist with application administration and ongoing system support.
Requirements
Do you have experience in User acceptance testing?, * Demonstrable application/software support skills and experience
- Experience supporting enterprise applications and/or business process applications
- Experience with ServiceNow or other ticketing systems preferred
- Knowledge of infrastructure concepts such as networking and Active Directory is helpful
- Experience with production support environments
- Understanding of quality control (QC) and user acceptance testing (UAT) processes
- Coding or scripting knowledge is a plus, including:
- Bash
- PowerShell
- JavaScript
- Python
- Other scripting languages
Benefits & conditions
$23 - $28 an hour - Full-time, Contract
About the company
Company Description: Compunnel Inc boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.