Technical Support Analyst in Plano

Energy Jobline
Plano, United States of America
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Plano, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Azure
Hyper-V
Internet Protocol
Microsoft Office
Microsoft Operating Systems
Microsoft Software
Windows Server
SQL Databases
Sonicwall
Fortinet
Cisco networks
VMware

Requirements

Bachelor of Science degree with 2 years of related technical experience or 5 years+ experience in an IT support discipline.

  • Minimum of 3 years experience with Windows servers, Azure, and Active Directory

  • Minimum of 3 years experience in networking and internet technologies

  • Minimum of 3 years experience in Microsoft operating systems and support

  • Minimum of 3 years experience in a technical support and troubleshooting

  • Individual must have a thorough knowledge of Active Directory, Azure, Office 365, and networking

  • Must be able to work with Azure and configure routers and servers in small to medium business environments.

  • Must have strong communications skills and be able to explain issues to end users.

  • Though not a regular occurrence, must be willing to work weekends and after hours when required.

Also desire candidates with:

  • Experience in Hyper-V and VMWare. Certifications are highly desirable.

  • Knowledge in Office 365 and SQL (for technical support)

  • Microsoft Certifications including Windows, Exchange, Hyper-V and other are highly desirable

  • Strong experience in Microsoft applications

  • Experience with Cisco, WatchGuard, SonicWall, Meraki, and Fortinet routers and switches a plus

Benefits & conditions

Generous bonuses based upon overall individual and company performance

  • 100% health insurance paid for employee

  • 2 weeks vacation in first year

  • 401k offered for employees. Includes employer-matching contributions

  • Excellent salary + mileage. Salary is based upon experience.

Company DescriptionCCS Horizon provides IT services to small to medium sized businesses. We're a growing IT company that has been in business since 1996. We're looking for smart and honest employees who love technology to help us grow our business.Company DescriptionCCS Horizon provides IT services to small to medium sized businesses. We're a growing IT company that has been in business since 1996. We're looking for smart and honest employees who love technology to help us grow our business.

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