System Support Engineer

K-Tek Resourcing LLC
Phoenix, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 94K

Job location

Phoenix, United States of America

Tech stack

Microsoft Windows
Tomcat
CA Workload Automation Ae
Cloud Computing
Databases
Linux
DevOps
Middleware
HP Systems Insight Manager
Release Management
Ansible
Prometheus
SQL Databases
Scripting (Bash/Python/Go/Ruby)
Grafana
IBM UrbanCode Deploy
Splunk
Appdynamics
Jenkins

Requirements

experience in Application Production Support on the Linux platform.

Strong Technical Troubleshooting skill

Good experience in scripting Shell, Automation

Well-versed with ITIL - Incident Change Release management

Basic knowledge of Middleware technologies - Apache Tomcat

Good experience with application monitoring tools like Splunk, AppDynamics, Grafana, Prometheus.

Good experience in AutoSys or any scheduling mechanism.

Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy, etc

Knowledge of Banking domain (preferable)

Handle outage calls efficiently, triage any issues, and fix them.

Do Root Cause Analysis of repetitive and problem issues.

Report issues and resolve them as per process and documentation.

Basic knowledge of Database - Oracle SQL

Good understanding of Infrastructure Technologies like Linux, Windows, MW, and Database

Good to have knowledge of AutoSys or any scheduling mechanism.

Good to have DevOps SRE, Automation, and cloud knowledge.

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