Salesforce CRM Architect
Role details
Job location
Tech stack
Job description
We are Lead Software Engineer focusing on building scalable, secure, and resilient systems that support fraud detection, risk scoring, and compliance automation., Lead the full software development lifecycle (SDLC) for CRM applications from requirements gathering to deployment and maintenance.
Design and Architect scalable and maintainable CRM solutions using SFDC or Microsoft Dynamics 365.
Write, review, and optimize high-quality code using .Net and Azure solution.
Develop and enforce coding standards and best practices across the team
Serve as the primary technical SME for CRM platforms (e.g., Dynamics CRM or Salesforce).
Configure, customize, and integrate CRM systems with other enterprise applications.
Lead CRM-related innovation pilots and digital transformation initiatives.
Ensure CRM solutions meet business needs across marketing, sales, and service processes.
Requirements
Bachelor's degree in computer science, Information Technology, or related field.
8+ years of experience in software development, with at least 3 years in CRM systems with 2+ years in Team leadership.
Proficiency in CRM platforms Dynamics CRM, Salesforce classic/lightening).
Certifications in CRM platforms (e.g., Salesforce Certified Developer, Microsoft Dynamics CRM Certification) are a plus.
Experience with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines.
Familiarity with tools like Jira, GitHub, Confluence.
Strong grasp of security and privacy standards relevant to customer data handling.
Proficiency in SFDC, .Net, Java., JavaScript, HTML 5