Systems Project Analyst

This position provides operational and system support for the information technology systems requirements of the office.

• Assist with the design, planning, implementation, and change management of the Compliance Licensing Enforcement and Regulation (CLEAR) system, Medical Marijuana Use Registry (MMUR), and Seed-to-Sale Data (STS) system, as assigned.

• Participate in status meetings for internal and external stakeholders, including management, subject matter experts, vendors, and end users.

• Conduct user acceptance testing (UAT) for CLEAR, and other information technology systems as assigned.

• Communicate and collaborate with internal and external stakeholders to analyze business needs and system functionality to deliver analytical reports, requirement documents, and UAT Scripts, as needed.

• Provide end-user technical assistant to support efficient operation of the information technology systems.

• Develop and implement guidelines, tools, and training for conducting technical support.

• Develop basic reconfiguration changes to enhance the CLEAR system.

• Work special projects as assigned.

• Ensure that the data for the information technology is secure and protected in coordination with DOH policies.

• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of basic quality assurance principles and practices; knowledge of the methods of data collection and analysis; ability to collect, evaluate and analyze data through various data query languages and software (i.e. SQL, QLIK, Crystal Reporting); ability to organize data into logical format for presentation in reports, documents and other written materials; ability to conduct fact finding research; ability to utilize problem-solving techniques and work independently; ability to plan, organize and coordinate work assignments; ability to communicate effectively with others verbally and in writing; ability to understand written sentences and paragraphs in work related documents; ability to establish and maintain effective working relationships with others.

• Highschool diploma or equivalent; AND 2 years of professional experience providing end-user technical assistance or troubleshooting; creating and conducting UAT Scripts; implementing customizations and/or updates to information technology systems; documenting workflows and business processes., All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;

• Nine paid holidays and one Personal Holiday each year;

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.