IT Help Desk I

• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Troubleshooting and diagnosing problems.
• Gaining feedback from customers to improve training methods.
• Running reports and analyzing common complaints and problems.
• Must demonstrate customer service and communication skills.

• Experience with Jira.
• Working knowledge of computer systems, hardware, and software.
• Help Desk Experience.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.

Salary: $22-$24 p/h

Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets.