System Application Administrator
Lancesoft, Inc.
Burlington, United States of America
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Burlington, United States of America
Tech stack
Software Applications
Configuration Management
Data Integrity
Monitoring of Systems
Supervisory Control and Data Acquisition (SCADA)
System Testing
Metasys
Computerised Systems
Trackwise
GXP
User Accounts
Job description
- The Contractor shall provide application system administration and operational support services, including, but not limited to, the following:
2.1 System Administration and Maintenance
- Perform routine system administration activities for OT/Automation-supported applications and infrastructure, including but not limited to: DeltaV, Rockwell FactoryTalk, Metasys, PI Historian, LabX, Sartocheck 5 Filter Integrity Tester, Unicorn, ThinManager, and Nova Biomass systems
- Maintain systems in a qualified and validated state
- Execute system maintenance activities, including patch coordination, system health checks, and backups
- Ensure systems remain in a secure and controlled state with appropriate documentation and governance
2.2 User Access and Security
- Administer user accounts, roles, and permissions in accordance with site procedures
- Support periodic access reviews and audit activities
- Investigate and resolve access-related issues (e.g., account lockouts)
- Ensure compliance with data integrity and security requirements
2.3 Monitoring and Incident Management
- Monitor system performance, alerts, and availability
- Respond to and troubleshoot system incidents and user-reported issues
- Escalate critical issues in accordance with site procedures
- Support root cause investigations and deviation/CAPA activities
2.4 Change and Configuration Management
- Execute system changes in accordance with approved change management processes
- Maintain configuration documentation and system inventories
- Support lifecycle activities including upgrades, patching, enhancements, and decommissioning
Requirements
- Experience administering GxP-regulated computerized systems
- Working knowledge of:
- DCS/SCADA systems (e.g., DeltaV, Rockwell FactoryTalk, Metasys)
- Historian systems (e.g., PI)
- Laboratory and analytical systems (e.g., LabX, Sartocheck 5, Unicorn, ThinManager, Nova Biomass)
- Understanding of:
- Data integrity principles (ALCOA+)
- Change control and CAPA processes (TrackWise)
- Computerized System Validation (CSV)