Software Engineering Specialist

We are seeking a hands-on Software Developer (P3) to support and enhance McKesson's B2B Commerce SupplyManager platform. This role is AMS-first, with strong ownership of production support, ITIL processes, and operational excellence, while contributing across application development, SRE, and DevOps., Application Maintenance & Support (Primary)

• Own end-to-end ITIL processes: Incident, Problem, Change, Release, Service Request, Knowledge, CMDB, Capacity & Availability.
• Provide P1/P2 production support, including troubleshooting, stakeholder communication, SLA adherence, and RCA (Root Cause Analysis).
• Perform production fixes, hotfix deployments, and small enhancements.
• Execute QA validation (functional, regression, smoke) and assess performance, scalability, and reliability impacts.
• Maintain runbooks, SOPs, knowledge articles, and drive operational stability improvements.
• Lead problem management with data-driven analysis and long-term remediation.

SRE, Observability & Reliability

• Monitor and troubleshoot using Dynatrace, ELK/EFK, logs, metrics, and alerting tools.
• Improve observability (dashboards, alerts, logging standards).
• Perform performance tuning, capacity planning, and proactive risk mitigation.
• Support disaster recovery (DR), backup/restore, and resilience engineering.
• Collaborate with CloudOps, Platform, Network, Security, and DBA teams to enhance system reliability.

Application Development (Secondary)

• Build and enhance Java / Spring Boot microservices and REST APIs.
• Develop UI components using React (when applicable).
• Contribute to architecture, modernization, and code quality improvements.
• Integrate with ERP, data platforms, search (Bloomreach/Endeca), and downstream systems.
• Participate in code reviews and enforce engineering best practices.

DevOps, CI/CD & Release Engineering

• Build and manage CI/CD pipelines (GitHub Actions - required).
• Support DevOps lifecycle: build, test, security scanning, artifact management, deployments.
• Automate environments using Terraform, Ansible (or similar IaC tools).
• Ensure audit-ready releases with proper governance (ServiceNow, approvals, evidence).
• Manage end-to-end releases (Dev * QA * Pre-Prod * Prod) with minimal risk.

Cross-Functional Delivery & Leadership

• Partner with Product, QA, Security, Cloud, and DBA teams.
• Translate requirements into technical designs, impact analysis, and delivery plans.
• Manage parallel AMS, development, and release streams with clear status reporting.
• Provide effort estimation, planning, and stakeholder alignment.
• Mentor junior engineers and drive engineering and operational maturity.

This is a full-stack, production-facing role for an engineer experienced in incident management, troubleshooting, CI/CD automation, reliability engineering, and microservices development in hybrid cloud environments (Azure / GCP / AWS)., * Degree or equivalent and typically requires 4+ years of relevant experience, * 4+ years experience in Java / Spring Boot / Microservices development.

• Strong experience in Application Maintenance & Support (AMS) / Production Support (ITIL).
• Proven expertise in DevOps, CI/CD, and Release Engineering.
• Advanced skills in troubleshooting (logs, metrics, APM tools like Dynatrace).
• Experience with cloud-native / hybrid cloud architectures.

Preferred

• Experience with Kubernetes, Docker, Redis, Elastic, Kafka, CDC patterns.
• Exposure to GCP operations.
• Strong Jira workflows, prioritization, and reporting skills.
• Experience with eCommerce / B2B platforms at scale.

Technical Skills:

Languages & Frameworks:

Java, Spring Boot, Microservices, REST APIs, JSON, React

Databases & Platforms:

Oracle DB, Bloomreach, Endeca

DevOps & CI/CD: GitHub Actions (mandatory), Git, Jenkins, Concourse, Bamboo, JFrog

Cloud & Infrastructure: GCP, Azure, AWS, Kubernetes, Docker

Observability & Security: Dynatrace, ELK/EFK Stack, Veracode

Tools & Governance: ServiceNow, Jira (Advanced), Gradle, IntelliJ, Postman, Azure CLI

Education:

• Bachelor's degree in Computer Science or equivalent.

This position comes with competitive pay, a full benefit package that includes 401K, PTO, and other perks. There is also a 10% incentive program., We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$101,000 - $168,400

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you., McKesson Medical-Surgical (MMS) is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets - often referred to as Alternate Care or Non-Acute Care - include physician offices, surgery centers, long-term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers. Alternate Care markets are growing rapidly and MMS is proud to be a leader in this space. With a team of approximately 8,000 employees, a network of 15 distribution centers and approximately 900 delivery vehicles, we partner with more than 2,200 leading manufacturers and serve over 200,000 customer accounts across the U.S. Our catalog includes more than 280,000 SKUs of branded and private-label medical-surgical products - from bandages to specialty pharmaceuticals and COVID-19 tests. Looking Ahead : A New Chapter for MMS McKesson has announced its intent to separate MMS into an independent company - an exciting evolution that builds on MMS's strong foundation and proven leadership in the Alternate Care space. As a standalone company, MMS would be positioned to unlock new opportunities to innovate, grow and lead with even greater agility and focus. We will also continue to be one of the largest medical-surgical distributors in the U.S., with over $11B in annual sales. This separation would accelerate our mission and empower us to shape a future defined by customer-centricity, bold thinking and operational excellence. For job seekers, it's a unique moment to join a team that's already making a meaningful impact and leading the way in shaping the future of healthcare delivery in Alternate Care settings - with even greater opportunity ahead as we prepare to become an independent company.