Front Office Administrator / Customer Service Coordinator

Battle Born Access Systems and One Source Electric are growing Nevada-based contractors specializing in gate automation, access control, ornamental iron, electrical services, lighting maintenance, and commercial construction services. We are seeking a highly organized and professional Front Office Administrator to join our team.

This position serves as the first point of contact for our customers and plays a critical role in scheduling, customer service, proposal management, and office operations.

Responsibilities

• Answer incoming phone calls and assist customers professionally
• Schedule service calls, preventative maintenance visits, and project meetings
• Coordinate technician schedules and dispatching
• Maintain customer records and job documentation
• Follow up with customers regarding open proposals and service requests
• Assist with permit applications and project documentation
• Manage incoming and outgoing company correspondence
• Support management with administrative tasks and special projects
• Maintain a professional and organized office environment

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to work independently and prioritize tasks
• Professional phone etiquette
• Experience in construction or HOA industries is a plus
• Valid driver's license and reliable transportation

Preferred Skills

• Experience scheduling field technicians
• Familiarity with construction proposals and invoicing
• Experience working with property managers, HOAs, or commercial customers
• Knowledge of permit processes and project documentation

• Competitive pay based on experience
• Paid holidays
• Paid time off
• Health insurance opportunities
• Career advancement opportunities
• Stable, growing company with a positive work environment

Compensation

$20.00 - $30.00 per hour DOE (Depending on Experience)