Technical Support Specialist

Are you a natural problem-solver with a passion for technology? Do you enjoy helping others and want to be part of an international team in one of Europe's most lively and historic cities? If you're ready to take the next step in your career and experience life in sunny Athens, this opportunity is for you!

Your main tasks will include:

• Assisting users via email, phone, or chat to resolve issues related to account access, business listing visibility, and verification.
• Supporting customers in managing photos, reviews, and account settings.
• Troubleshooting technical challenges and guiding users step-by-step.
• Providing accurate information and clear guidance with a professional and friendly attitude.
• Working collaboratively within a dynamic, multicultural team and contributing to quality improvements.

• Native-level Slovak and a strong command of English
• Prior experience in customer service or technical support is an advantage.
• Confidence with internet applications, browsers, and common tools like MS Office.
• Solid multitasking and typing skills
• Strong written and verbal communication abilities.
• Problem-solving mindset and a willingness to learn.
• A valid work permit for Greece or EU nationality.