Google Data Analytics
Role details
Job location
Tech stack
Job description
Billing Finance Sorting Management Data Entry Accounting Procurement Order Entry Supply Chain, The Data Entry Specialist (Document Service Representative) supports accurate and timely processing of medical, hospital, dental, pharmacy, and vision claims, as well as related correspondence. You apply strong problem-solving and time management skills to balance multiple tasks, maintain production and quality standards, and ensure documents are correctly captured, coded, routed, and archived in accordance with established policies, procedures, and medical claims coding guidelines., * Examine, data enter, and re-write physician, hospital, dental, and pharmacy claims using established policies, procedures, and medical claims coding guidelines.
- Perform accurate FormWorks OCR error correction, Key from Image, and Key Entry on medical, hospital, dental, and vision claims in accordance with departmental desk levels.
- Complete accurate FormWorks data entry on correspondence documents to ensure work items are filed correctly in Macess and routed to the appropriate doc flo queue for each business area.
- Report any scanning, data entry, system, filing, or workflow issues to the Team Lead, Document Management, or a member of management as appropriate.
- Work mandatory overtime when needed to meet turnaround time (TAT) service level metrics.
- Report obvious provider billing problems observed during claims examination and data entry.
- Provide value-added feedback on established desk levels and assist with training newly hired staff when required.
- Maintain departmental production and accuracy ratios as established by the department.
- Re-direct claims and correspondence to the appropriate resource or department according to established desk levels.
- Research and contact appropriate resources, using the corporate documentation system, to obtain information necessary to complete claims examination and data entry.
- Initiate and assist in developing process improvements to resolve claims examining and data entry issues and address system limitations.
- Perform all scanning room functions, including sorting, prepping, and scanning claims and correspondence documents into FormWorks according to established desk levels.
- Archive all incoming claim and correspondence documents in accordance with established desk levels.
- Complete the daily rejection report, including retrieval of archived claim and correspondence documents, within established time frames.
- Verify scanned documents for completeness and accuracy.
- Perform general scanner maintenance as needed to support consistent imaging quality.
- Identify and report deviations in provider practice and billing to the Team Lead, Document Management.
- Complete all required department documents accurately and on time as outlined in established procedures., This role is a 6-month onsite contract position in Albany, NY, with potential for extension. The standard schedule is 48 hours per week, including a mandatory 8 hours of overtime weekly, which may occur on weekdays or Saturdays. You work fully onsite in a document and claims processing environment that relies heavily on computer-based systems, including FormWorks, Macess, CRM tools, and Microsoft Office Suite. The work involves extended periods of data entry, scanning, and document handling in a structured, production-focused setting where accuracy, timeliness, and adherence to established desk levels and procedures are critical., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Data Entry Specialist Aston Carter Albany, NY*On-Site Filing Typing Billing Finance Sorting Management Data Entry Accounting Procurement Order Entry Supply Chain, Medical Insurance Claims Document Management Systems Healthcare Industry Knowledge Error Detection And Correction Customer Relationship Management Optical Character Recognition (OCR) +0
Google Data Analytics Data Entry Specialist Aston Carter Albany, NY*On-Site Filing Typing Billing Finance Sorting Management Data Entry Accounting Procurement Order Entry Supply Chain, Medical Insurance Claims Document Management Systems Healthcare Industry Knowledge Error Detection And Correction Customer Relationship Management Optical Character Recognition (OCR) +0
Google Data Analytics Data Entry Clerk Aston Carter Albany, NY*On-Site Filing Writing Finance Invoicing Data Entry Accounting Procurement Supply Chain Communication Detail Oriented Microsoft Excel Accounts Payable Telephone Skills Workday (Software) Artificial Intelligence Administrative Functions Critical Illness Insurance
Requirements
Clerical Works Keys And Locks Detail Oriented Microsoft Excel Time Management Problem Solving Team Leadership Turnaround Time Microsoft Office Computer Literacy Microsoft Outlook Claims Processing Claims Resolution Quality Management Workflow Management Process Improvement Document Management Organizational Skills Administrative Support Artificial Intelligence Medical Insurance Claims Document Management Systems Healthcare Industry Knowledge Error Detection And Correction Customer Relationship Management Optical Character Recognition (OCR), * Proficient data entry skills with strong attention to detail and accuracy.
- Experience using CRM systems and Microsoft Office Suite or other keying systems.
- Familiarity with the healthcare industry, including medical, hospital, dental, pharmacy, and vision claims.
- Ability to follow medical claims coding guidelines and established desk levels and procedures.
- Strong typing skills and comfort working with computer-based systems.
- Competence with Microsoft Excel, Outlook, and general Microsoft Office applications.
- Customer service and clerical experience supporting administrative and document-heavy workflows.
- Ability to manage multiple tasks simultaneously while maintaining production and quality standards.
- Strong organizational skills for filing, scanning, and archiving documents.
- High school diploma or GED.
Additional Skills & Qualifications
- Prior experience in healthcare claims processing or a healthcare industry environment.
- Experience in administrative support, order entry, and general office administration.
- Experience with Excel data entry and handling large volumes of data.
- Strong computer skills, including comfort with new systems and tools.
- Experience with document management systems such as Macess and doc flo queues.
- Ability to identify provider billing issues and deviations in provider practice.
- Interest in contributing to process improvements within document and claims workflows.
- Willingness to work mandatory overtime to meet service level and turnaround time requirements., Clerical Works Keys And Locks Detail Oriented Microsoft Excel Time Management Problem Solving Team Leadership Turnaround Time Microsoft Office Computer Literacy Microsoft Outlook Claims Processing Claims Resolution Quality Management Workflow Management Process Improvement Document Management Organizational Skills Administrative Support
Benefits & conditions
This is a Contract position based out of Albany, NY. Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type