Community Manager - Software Engineering Toolchain iv.)
Rexroth
Ulm, Germany
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, GermanJob location
Ulm, Germany
Tech stack
Software Engineering
Toolchain
Information Technology
Job description
- As a Community Manager - Software Engineering Toolchain (f/m/div.), you will act as the central interface for supporting and building our internal and external developer community.
- You will ensure user support and effective feedback management to continuously improve our software toolchain.
- You will moderate our community channels, answer inquiries, and actively promote exchange among members.
- You will collect, analyze, and channel user feedback directly into product development.
- You will create and maintain knowledge content such as guides, FAQs, and best practice examples, and design community activities like webinars or theme days.
Requirements
Do you have experience in Technical support?, * Education: completed university degree, e.g., in Technical Communication, Computer Science, Communication, or a comparable qualification
- Personality and Working Style: pronounced communication and moderation skills, high service orientation, enjoyment in solving technical problems, and a structured, independent, and proactive working approach
- Experience and Knowledge: several years of professional experience in community management or technical support, ideally in a software or embedded environment. Good understanding of software development processes, experience in creating technical content (tutorials, blog posts), and confident use of community platforms (forums, social media)
- Languages: very good German and English
About the company
At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial applications as well as for factory automation.
In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment.
Around 33,800 people in over 80 countries - and one corporate purpose: "We move industries to make our planet a better place."
Do you want to make a difference? Then we look forward to receiving your application to Bosch Rexroth AG.