IT Applications Support Specialist

Based at ESPO's Grove Park facility in Leicester this role is an integral part of the ESPO IT Department's Application Support Team, providing technical support and development activities relating primarily to systems and integrations., * Specialises in system integrations, with a particular focus on the technical connections between the corporate e-commerce website and the ERP.

• Works within a team responsible for development, maintenance, and support of ESPO's core business applications, including ERP, WMS, and a mix of bespoke and off-the-shelf software.
• Supports the delivery of integrations between customer procurement systems, third parties, the ESPO website, and the ERP, including PunchOut connections.
• Participates in IT and business-led projects, contributing to technical solution design and development.
• Assists with BAU support and administration covering business applications, the ERP, associated databases, and related processes.

The successful candidate will have strong communication skills, both written and verbal, and the confidence to liaise with colleagues and stakeholders at all levels of the business., Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

Do you have a valid Member of the Chartered Institute of Procurement & Supply (MCIPS), Chartered Institute of Procurement & Supply certification?, Do you have experience in Warehouse management system?, The role focuses on the systems and connections that surround our core System21 ERP platform and Indigo WMS, which runs on IBMi. Hands-on experience with these platforms is not essential, but a solid background in how systems integrate and communicate is key. Experience in VB.net, RPG Development, PunchOut, e-commerce platforms, middleware, or EDI would be an advantage., * A degree or achieved proficiency in SFIA skills at level 4, or Demonstrable experience of assisting in developing, designing and delivering an effective application support service appropriate to the above qualification level.

• Substantial experience in applications or integrations support within a complex IT environment.
• Proven substantial experience of developing, designing and delivering a quality information and/or technology support service, operating at a senior level in accordance with the strategic business need of the organisation and external partners. Demonstrable experience with system integrations, middleware, or e-commerce platforms, and an understanding of how data flows between connected systems.
• Experience supporting ERP, WMS, or other business-critical applications in a BAU capacity.
• Ability to analyse problems and to interpret business requirements into fully costed technical business proposals. Ability to contribute to technical solution design and participate in IT or business-led projects.Collaboration on complex and multiple information and/or technology projects with senior stakeholder engagement. Strong written and verbal communication skills, with the confidence to liaise with colleagues and stakeholders at all levels.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Pulled from the full job description

• Annual leave
• Free parking
• Company pension
• Flexible schedule
• Car scheme
• On-site parking, In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our customers. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer .

What we offer:

• Flexible working opportunities and access to employee benefits portal with car lease scheme.
• 28 days annual leave plus bank holidays (increasing to 33 days after 5 years' service), and a scheme to buy additional leave.
• Local Government Pension Scheme with a generous employer contribution.
• Opportunities for learning and development, e.g. CIPS or CIMGreat office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.