Enterprise Network Engineer III

Flexible work arrangements are available for this position within the Austin Metro area.

This position is not fully remote and will require up to 2 days a week in the office.

This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state., This position provides senior technical engineering support to design, build, operate, secure, and improve the university's enterprise and departmental networks. The Enterprise Network Engineer III partners with campus customers and internal teams to deliver reliable, scalable, and resilient network services, provides advanced troubleshooting and escalation support, and contributes to network standards, lifecycle planning, and continuous operational improvement., * Independently plan, design, implement, and maintain enterprise network and telecom systems to meet university performance objectives and service level expectations.

• Develop network solutions for enterprise and departmental environments, including routing, switching, and segmentation with a focus on resiliency, customer edge services, and related infrastructure.
• Work with Enterprise Technology and unit representatives to anticipate network, telecom, security, and isolation needs for classrooms, research labs, auxiliary venues, and other campus environments.
• Plan, test, deploy, and document new services, upgrades, and infrastructure changes so they are supportable in production., * Provide escalation support for complex network designs, outages, service degradation, and advanced troubleshooting issues.
• Evaluate technical risk, change impact, and non-standard customer requirements before implementation.
• Participate in after-hours maintenance, rotational on-call response, emergency restoration, and incident coordination.
• Driving university-owned vehicles to job sites is required for this position. Maintain acceptable driver rating as established in Policy UTS157., * Evaluate new network and telecom technologies and assess their fit for enterprise, departmental, and customer-facing environments.
• Conduct proof of concept implementations, define operational run books, and lead pilot deployments for new services or platforms.
• Collaborate with the extended network team to support automation of infrastructure deployment, fault detection, standardized operations, and lifecycle management.

Operational standards, lifecycle management, documentation, and mentoring:

• Maintain technical documentation, network standards, telecom standards, and operational procedures for enterprise services.
• Contribute to architecture review, standards development, lifecycle planning, and continuous improvement of network operations.
• Share technical knowledge with junior engineers on implementation practices, troubleshooting methods, operational procedures, and support expectations.

Perform other related functions as assigned., The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length., Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship., * U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

• Extensive experience designing, operating, and troubleshooting enterprise networks.
• Ability to provide advanced technical support for network operations, customer-facing services, and incident response.
• Understanding of Ethernet cabling standards and color codes.

Equivalent combination of relevant education and experience may be substituted as appropriate., * 8 or more years of experience designing and operating enterprise networks.

• Bachelor's degree in a related field or equivalent professional experience.
• Experience with Cisco routers, switches, firewalls, and wireless platforms, including IOS, IOS-XE, NX-OS, and ASA.
• Large-scale network operations experience and experience designing enterprise network architectures.
• Experience with security operations, compliance-aligned network design, MPLS VRF/L2VPN, NAC or IBNS, and software-defined networking concepts.
• Higher education experience and experience mentoring network engineers.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle., A criminal history background check will be required for finalist(s) under consideration for this position., * E-Verify Poster (English and Spanish) [PDF]

• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card, * May work around standard office conditions.
• Electronic workshop environment.
• Repetitive use of a keyboard at a workstation.
• Communication in person and over the phone, including being part of a team-wide phone service desk.
• Use of manual dexterity used for equipment repairs, installations and removals.
• Lifting and/or move up to 50 pounds unassisted.
• Routine climbing of stairs/ladders.
• Work in confined spaces such as crawl spaces, basements, attic/ceilings, cable chases and equipment rooms.
• Work in extreme temperatures, loud noises, around chemicals, around airborne particulates and around electrical and mechanical hazards.
• Occasional driving of a University vehicle.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.