Salesforce System Administrator

EdPlus is seeking a highly capable Senior Salesforce System Administrator to support and advance a large, complex Salesforce ecosystem serving recruitment and enrollment stakeholders across the university. This role is a senior individual contributor reporting directly to Salesforce leadership. The position is hands-on and execution-focused, with primary responsibility for declarative configuration, backlog and ticket execution, and day-to-day system enhancement. The Senior Salesforce System Administrator partners closely with stakeholders, provides informed advisory guidance, and independently drives assigned work forward by setting a strong standard for quality, reliability, and follow-through. This is a stable, hybrid university role with consistent demand, meaningful responsibility, and clear expectations for output and ownership. Responsibilities for this position include, but are not limited to, * Serve as a senior administrator responsible for configuring, maintaining, and enhancing Salesforce functionality in support of recruitment and enrollment operations.

• Maintain and improve automation, data stewardship processes, and overall system reliability in an environment with ongoing demand and a sizable backlog.

• Adhere to university policies, security standards, and Salesforce best practices.

• Solution Design and Delivery:

• Design and implement scalable, maintainable declarative solutions aligned with business needs, platform best practices, and long-term sustainability.

• Translate complex business requirements into practical Salesforce solutions, asking thoughtful questions and providing clear recommendations on feasibility, tradeoffs, and approach.

• Own assigned projects and enhancements from intake through delivery, exercising sound judgment and coordinating with other Salesforce team members and stakeholders as appropriate.

• Stakeholder Engagement & Cross-functional Collaboration:

• Act as a trusted partner to front-line recruitment teams, enrollment leadership, data, and marketing stakeholders.

• Contribute to the ongoing expansion of recruitment use cases into an established Salesforce environment.

• Data Management & Quality:

• Support data quality efforts including deduplication, data hygiene, and selective use of ETL tools such as Data Loader, Workbench, and DemandTools.

• Documentation & Release Management:

• Maintain system and process documentation in alignment with university standards and team practices.

• Participate in release activities and deployments, including occasional after-hours work as required.

• General Responsibilities:

• Assume other duties or projects as assigned or directed. To be considered for this position, you should have: [ Skills, Education, or Experience]

• Bachelor''s degree in a related field.
• Minimum of four (4) years of experience administering Salesforce in a production environment.
• Demonstrated experience supporting Salesforce Sales Cloud; experience with Service Cloud is strongly preferred.
• Proven expertise in declarative Salesforce development, including configuration, automation, reporting, dashboards, and user management.
• Experience designing and maintaining data models with attention to relationships, reporting needs, and data integrity.
• Demonstrated ability to elicit requirements, analyze business processes, and deliver effective Salesforce solutions.
• Ability to manage multiple priorities in a high-demand environment while maintaining attention to detail and quality.
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders and provide informed guidance., * Experience supporting Salesforce in a higher education, enrollment, admissions, or recruitment context.
• Experience working in Salesforce environments serving approximately 500 users or more.
• Experience partnering with data, analytics, or marketing teams within Salesforce ecosystems.
• Basic knowledge of SOQL, Apex, or Lightning components.
• Experience contributing to large-scale Salesforce initiatives or phased system expansions.

Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.