Senior Analyst, Aftersales BI

The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.

Solution Design & Business Partnership

• Act as a liaison between business stakeholders and technical teams by translating end-user requirements into effective technical solutions. Collaborate with cross-functional teams to strategize, brainstorm, and deliver innovative and visually compelling data solutions.

Reporting & Analytics Development

• Design, develop, maintain, and manage advanced reporting, dashboards, and analytics solutions using tools such as SQL, Python, Informatica Prep, Snowflake, Power BI, and SAP Business Objects. Manage data extracts, validate outputs, and perform detailed data analysis.

Data Architecture & Optimization

• Recommend and implement tools and strategies for efficient data storage within data marts and data lakes. Support online analytical processing (OLAP) and maintain analytics platforms to ensure data is accessible, reliable, and optimized for end-user consumption.

Testing & Continuous Improvement

• Lead end-user testing efforts and develop database queries to assess impact, identify issues, and troubleshoot effectively. Drive iterative development processes and continuous improvement across team deliverables.

Requirements Gathering & Process Improvement

• Partner with business teams to gather requirements and identify opportunities to enhance existing systems, streamline workflows, and improve operational efficiency.

Documentation & Data Governance

• Maintain comprehensive documentation of processes, definitions, and data elements through an electronic data glossary to support transparency and data governance.

Data Analysis & Validation

• Perform and document data analysis, validation, and mapping/design activities by integrating and analyzing data from multiple source systems.

Project & Workload Management

• Effectively manage multiple priorities, balancing concurrent projects while working both independently and collaboratively within a team environment.

Perform other additional responsibilities related duties as assigned, consistent with the scope and level of the role.

• Bachelor's degree in Information Technology/Computer Science, Mathematics/Statistics, Analytics, Business Technology. Master's degree preferred., * Experienced in development of Performance Scorecard/KPI related dashboards related to data-driven business analysis in a business, vs. an IT role. Some experience in designing effective visualizations of analytics.
• 6+ years of directly related professional-level experience required and 5+ years of database experience. Business, Aftersales, Purchasing, or Marketing experience is highly preferred.
• Technical automotive parts experience beneficial.

Job Knowledge and Skill:

• Strong analytical skills with experience leveraging data visualization tools (e.g., Power BI) to deliver clear, actionable insights.
• In-depth knowledge of data warehouse concepts, architecture, and best practices to support scalable and efficient data solutions.
• Advanced experience in ETL development using SQL and Python to build and maintain data pipelines that support business use cases and data ingestion processes.
• Excellent written and verbal communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.

Other Required Computer Skills:

• Intermediate knowledge of data-related end-user desktop applications (e.g. Microsoft Access, Excel, Word and PowerPoint). Proficient with mainframe applications to resolve complex problems in day to day situations. Technical and/or programming experience preferred.

Physical Requirements:

Ability to perform work onsite at Nissan North America HQ - Franklin, TN

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization., People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Franklin Tennessee United States of America