Service Now Evangelist
Role details
Job location
Tech stack
Job description
- Be responsible for the development of SMP Opportunities at a number of accounts at any given time and switching to coaching as deals progress through the sales cycle.
- Be able to articulate the Atos value proposition in a compelling way to new and existing clients.
- Be able to present the Atos innovation workshops.
- Take the lead role in articulating and presenting the SMP roadmap for clients.
- Define project requirements and scope with stakeholders, suggesting suitable requirements and acceptance measures to remove ambiguity.
- Build, maintain and leverage strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence adoption.
- Clearly define best fit solution and business outcomes and build a "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
- Represent the "Voice of the Customer" within Atos, and document business-value driven customer success stories and best practices.
- Work closely with key strategy and offering stakeholders: CTO, Marketing, Delivery, Engineering and Sales organisations to identify and drive disruptive service innovation, inputting competitive insight and customer priorities into the development cycle.
Scope:
- Based in the SMP organization, with a focus on evangelizing the end to end Service Now
- All sectors and markets, RBU's, * Support a carefully selected number of key development opportunities at any given time.
- Number of client opportunities developed to the point we are able to bid and/or translate to revenue/Order Entry.
- Order Entry as a result of early presales engagement
- Thought leadership & contribution to portfolio development & improvement.
Requirements
Do you have experience in Technology sales?, Do you have a Master's degree?, Candidates must be able to bring to life a passion and enthusiasm for bold transformation engaging early with clients, building relationships quickly and subsequently shape the client's digital strategy; building compelling propositions, defining outline solutions and creating business cases. This requires excellent communication skills with a large variety of audiences, combined with technical expertise to propose sustainable, future oriented solutions, using the latest developments in the market. The successful candidate must demonstrate clear skills in domain thought leadership, business development, delivery focus and the ability to take customers on a transformational journey., * Bachelor or Master's degree in relevant areas
- At least five years of experience in pre-sales, solutions or consulting activities for national and international clients in relevant or SMP solutions
- Experience of Service Now
- Detailed knowledge of current market trends and experience with the latest technologies, with an understanding of key technical choices and the ability to guide clients towards the right outcome
- Ability to be internationally mobile
- Fluent in English. Other European languages especially German, Spanish or French are desirable but not mandatory
- Comfortable dealing and communicating with clients, both senior managers and engineers
- Ability to take the initiative, make decisions and subsequently drive the execution (A doer!)
- Track record in business plan creation and execution, with sales and presales experience.
- Exceptional written and verbal communication and presentation skills
- Highly organised and client, business outcome focused