Career Development Manager
Skyla Federal Credit Union
Charlotte, United States of America
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Charlotte, United States of America
Tech stack
Computer-Aided Design
Data analysis
Learning Management Systems
Microsoft Office
Job description
- Establish, manage, and continuously improve Career Development and Coaching programs, delivering activities that support Skyla's culture and strategic objectives across all areas of the organization.
- Provide Gallup Clifton Strengths Coaching to all Skyla employees as a Certified Strengths Coach.
- Collaborate with leaders to understand business priorities, identify development needs, and maintain a coordinated calendar of coaching and career development activities.
- Facilitate Leadership Academy programs, supporting employees seeking advancement, those newly promoted, and those hired directly into leadership roles.
- Design and develop new programs as organizational needs evolve related to employee engagement, retention, and leadership pipeline development.
- Oversee vendor relationships and external training partnerships; conduct due diligence on new partners and coordinate delivery with the L&D Support Specialist.
- Measure program effectiveness through surveys and data analysis; refine content, methods, and delivery accordingly. Stay current on trends and best practices in learning, development, and the financial industry.
- Track and report Career Development, Coaching, and Leadership Academy program results to key stakeholders; conduct quarterly reviews to provide updates and gather feedback.
- Manage direct report(s), including scheduling, goal setting, monthly one-on-one coaching sessions, annual performance reviews, and performance management as needed.
- Partner closely with the Learning & Development team to ensure all programs are cohesive and complementary.
- Model Skyla's cultural values; recognize outstanding employee behavior and collaborate with managers to address performance gaps.
- Assist the VP of Organizational Culture in preparing and managing the annual budget for areas of responsibility.
- Comply with all federal regulations and credit union policies, including the Bank Secrecy Act and USA PATRIOT Act requirements.
- Perform job duties in accordance with the Credit Union's values, mission and vision.
- Perform other duties as assigned.
Requirements
Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, * Three to five years of leadership experience, preferably in training, human resources, or organizational development.
- Bachelor's degree in a related field, or equivalent combination of education and experience.
- Obtain Gallup Clifton Strengths certification within 6 months of hire date. Complete requirements for recertification as determined by the Gallup program.
- Obtain the Credit Union Certified Facilitator designation within 6 months of hire date.
- Exceptional communication skills, including public speaking, team facilitation, and written communication.
- Proven track record designing and delivering innovative learning programs with measurable business results.
- Comprehensive knowledge of adult learning principles and instructional design.
- Strong program management skills; ability to manage multiple priorities within established timelines.
- Collaborative style with strong relationship-building skills and high capacity for influence across all levels of the organization.
- Strong analytical skills with the ability to present data-driven insights and trends.
- Proficiency in Microsoft Office Suite and design software, such as Canva.
- Preferred experience in financial services or the credit union industry.
- Preferred familiarity with learning management systems (LMS) or employee engagement platforms.
- Preferred experience designing leadership development or high-potential employee programs.