Under the direct supervision of the Associate Vice President for Information Security and Infrastructure Services, the Systems Administrator provides entry-level technical support for university systems, servers, infrastructure, and related services. This position assists with the installation, configuration, patching, maintenance, monitoring, and troubleshooting of operating systems, server platforms, and related infrastructure components across on-premises and cloud-based environments. Responsibilities include monitoring system health and backup processes, supporting account and access administration, maintaining system documentation, and assisting with issue resolution and daily operational support.

• General knowledge of operating systems, servers, infrastructure, and systems administration principles.
• Ability to perform routine system installation, configuration, maintenance, patching, and troubleshooting.
• Ability to monitor system health, backups, and routine alerts, and escalate issues appropriately.
• Ability to document and perform system configurations, procedures, and troubleshooting steps clearly and accurately.
• Effective written, verbal, and interpersonal communication skills, with the ability to work collaboratively and professionally with others.
• Organizational and time management skills to plan, organize, and prioritize work.
• Ability to maintain confidentiality and appropriately handle sensitive data and information.
• Analytical skills to think critically to diagnose problems and recommend solutions., + Equivalent to a bachelor's degree in a related field. Relevant education, training, certifications, and/or experience that demonstrate the knowledge, skills, and abilities required for the position may be substituted for the required education on a year-for-year basis. o Preferred Knowledge, Skills, or Abilities:

Basic familiarity with Linux and/or Windows Server administration.

Basic familiarity with virtualization platforms and cloud services, including Google Workspace and/or AWS.

Basic familiarity with directory services, including Microsoft Active Directory, LDAP, and/or Google Workspace.

Basic familiarity with scripting languages, including Bash, PowerShell, and/or Python.

Basic familiarity with ManageEngine patching, including patch compliance monitoring.

Ability to deploy AWS resources, including EC2, OpenSearch, S3, Athena, and Lambda, and troubleshoot common issues.

Strong customer service, collaboration, communication, and interpersonal skills, with the ability to work effectively as part of a team.

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas), Over 100 years of excellence Fresno State has roots dating back to 1911, when the doors of the Fresno State Normal School opened to 150 hopeful students. Today, the student population is about 25,000 and the University has garnered national attention for its rise in prestigious college rankings. With majors in 70 bachelor's, 44 master's and three doctoral subject areas, Fresno State has come a long way from its modest beginning. To date, more than 180,000 alumni have migrated to every state in the nation and across the globe. They are prominent leaders, innovators and critical thinkers in every industry, transforming our region and communities across the world. Our commitment to the region Nestled in the center of California, in one of the richest agricultural valleys on the planet and one of the most culturally-diverse regions in the country, Fresno State is a place where students grow from high-impact practices and unique community partnerships. This is a fertile place to boldly equip and empower our students for success. And the success of our students - the next generation of leaders in our region and beyond - is of utmost importance. Our community ties are strong because we believe this region can thrive when the community and University work as one. That's why we show our commitment to the community through providing millions of hours of service, partnering with local organizations and spreading Fresno State pride across the Valley. Show more