CCaaS Cloud Engineer
Hptech Inc.
Charlotte, United States of America
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Charlotte, United States of America
Tech stack
Bash
Big Data
Google BigQuery
Information Engineering
Data Integration
ETL
PostgreSQL
Microsoft Dynamics
Amazon Connect
Data Processing
Google Cloud Platform
Genesys
Data Management
Data Pipelines
Requirements
- Genesys Cloud
- Amazon Connect
- Microsoft Dynamics Contact Center
- Five9
Strong CCaaS domain knowledge.
Experience working in Google Cloud Platform environments.
Technical Skills:
- BigQuery
- Big Data/Data Engineering
- PostgreSQL
- Data Platforms
- Data Processing Pipelines
- ETL/Data Integration
- Bash Scripting
- Contact Center Analytics/Data Processing
Preferred Background:
- Candidates who have worked on call center or customer service platforms.
- Exposure to cloud contact center implementations and migrations.