Technical Analyst

We''re seeking a Technical Analyst who can help bridge the gap between end users and technical teams. This role is ideal for someone early in their IT career who enjoys solving problems, gathering information, improving processes, and working directly with users.

What You''ll Do

• Review and analyze IT systems, processes, and operational workflows
• Work with end users to understand issues, needs, and business requirements
• Document findings and communicate requirements to technical teams
• Assist in identifying opportunities to improve system functionality and efficiency
• Support ongoing IT initiatives and operational projects
• Serve as a liaison between business users and engineering or development teams
• Help track issues, document resolutions, and maintain system-related records, * IT Support
• Help Desk
• Technical Support
• Business Analysis
• Systems Analysis
• User Support
• Process Improvement
• Requirements Gathering
• Microsoft Office
• Ticketing Systems

Why Apply?

• $25.00/hr W2
• Great opportunity for someone early in their IT career
• Gain exposure to enterprise technology environments
• Work closely with both technical teams and business users
• Build experience in systems analysis and IT operations
• Strong addition to a resume for future analyst, systems, or project-based roles

If you''re looking for a role that combines technology, communication, and problem-solving, we''d love to hear from you.

• Associate''s degree in Information Technology, Computer Science, Business Technology, or a related field
• 0-3 years of experience in IT support, technical analysis, systems support, help desk, or a related role
• Understanding of common IT concepts, systems, and business applications
• Strong communication and customer service skills
• Ability to gather requirements and explain technical concepts to non-technical users
• Organized, detail-oriented, and comfortable working in a team environment
• Ability to follow established processes and work under guidance from senior team members