System Administrator

Vofox Solutions Inc.
Irving, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Irving, United States of America

Tech stack

Balsamiq
ASP.NET
Java
.NET
Microsoft Active Directory
Adobe InDesign
API
Agile Methodologies
Artificial Intelligence
Amazon Web Services (AWS)
Business Logic
ASP.NET
HTML5
Azure
Backup Devices
Bash
C Sharp (Programming Language)
CSS
Cloud Computing
Databases
Relational Databases
Database Queries
Dynamic Host Configuration Protocol
Software Debugging
Linux
Network Address Translation
DNS
Microsoft Dynamics CRM
Entity Framework
Gradle
Design of User Interfaces
Hibernate
IIS
Subnetting
Virtual Private Networks (VPN)
Java Persistence API
Python
Network Troubleshooting
PostgreSQL
Maven
Microsoft Visual Studio
Microsoft Visio
Microsoft SQL Server
Windows Server
Name Server
Networking Basics
Network Connections
Routing
Object-Oriented Software Development
Powershell
Systems Development Life Cycle
Remote Access Technology
TensorFlow
Search Technologies
Software Engineering
SQL Stored Procedures
SQL Databases
Website Wireframe
Data Processing
Remote Desktop Protocol (RDP)
Enterprise Software Applications
Large Language Models
Prompt Engineering
Spring-boot
Software Troubleshooting
Software Application Programming
Azure
Indexer
Firewalls (Computer Science)
Backend
GIT
FastAPI
Containerization
AI Platforms
Low Latency
HuggingFace
Figma
Front End Software Development
REST
Zendesk
Data Pipelines
Docker
User Accounts
Web Api

Job description

Install, configure, and maintain Windows Server / Linux operating systems.

Manage user accounts and permissions using Active Directory, Group Policy.

Provide L1/L2 technical support for hardware, software, and network issues.

Perform routine maintenance tasks such as patching, updates, and system health checks.

Monitor and troubleshoot network connectivity, DNS, DHCP, VPN, and firewall issues.

Set up and support RDP, remote access, and endpoint management tools. Basic knowledge of cloud technology, * Design and implement AI-powered product features using modern AI and LLM-based approaches.

  • Build and maintain backend AI services and APIs using Python and FastAPI.

  • Familiarity with tensorflow/pyTorch and huggingface ecosystem.

  • Develop prompt workflows for structured, reliable, and high-quality outputs.

  • Build workflows involving tool use, orchestration, validation, retries, and agent-style execution.

  • Integrate AI features with application backends, databases, internal services, and external APIs.

  • Work on use cases such as summarization, search, retrieval, document Q&A, workflow automation, and chatbot-style systems.

  • Prepare and process data for AI use cases, including cleaning, chunking, transformation, labeling, and metadata handling.

  • Work with PostgreSQL or similar relational databases for storage, retrieval, and AI-related application logic.

  • Support model-related tasks such as dataset preparation, fine-tuning workflows, evaluation, and training pipeline support where needed.

  • Improve AI quality through prompt refinement, testing, guardrails, and evaluation methods.

  • Keep up with relevant AI developments, frameworks, and emerging patterns such as agent ecosystems, MCP, tools/skills-based architectures, and related integration standards.

  • Monitor and troubleshoot AI systems for quality, latency, failures, and cost.

  • Collaborate with product, backend, and frontend teams to ship end-to-end features., * Well-versed in developing .NET applications using C# with best practices.

Requirements

Do you have experience in Visio?, Experience with BA tools that include Balsamiq cloud, MS Visio.

Knowledge of SDLC & DDLC

Basic designing skills in Figma or XD

Ability to develop wireframes/prototypes using wireframing tools., Impeccable written, verbal, and interpersonal communication skills.

Understand technology and turn complex technical concepts into high-quality & plagiarism-free content that is technically accurate by adhering to deadlines.

Work closely with UI/UX developers and participate in design meetings.

Ensure compliance with documentation styles and standards.

Ability to capture information by performing web research.

Understand technical writing principles like single sourcing, minimalism, and topic-based writing, Knowledge of Hibernate/JPA

Exposure to Maven or Gradle

Understanding of Agile development practices, Strong knowledge of Core Java and OOP concepts

Knowledge of Spring Boot and RESTful APIs

*Basic understanding of SQL databases

Familiarity with Git and version control

Good debugging and problem-solving skills

Strong communication and teamwork abilities, * Experience with production use of OpenAI or comparable LLM platforms.

  • Familiarity with embeddings, vector search, semantic retrieval, and RAG workflows.

  • Experience with agent-style workflows, orchestration patterns, multi-step pipelines, or tool-calling systems.

  • Awareness of recent AI ecosystem developments such as MCP, tools/skills patterns, and evolving agent integration approaches.

  • Experience with batch jobs, background workers, schedulers, or queue-based processing.

  • Familiarity with Docker and containerized deployments.

  • Exposure to AWS or similar cloud platforms.

  • Understanding of AI observability, token usage, and cost-aware implementation.

  • Experience contributing to technical design and solution planning., We are looking for an AI Developer to build and maintain AI-powered products and services. This role requires strong hands-on ability across LLM applications, backend development, data handling, and practical AI implementation.

The ideal candidate should be able to take requirements, design workable solutions, and deliver production-ready features. They should also have a solid understanding of broader AI concepts beyond prompt engineering, including model training fundamentals, data science basics, and awareness of newer developments in the AI ecosystem., Experience with production use of OpenAI or comparable LLM platforms.

  • Familiarity with embeddings, vector search, semantic retrieval, and RAG workflows.

  • Experience with agent-style workflows, orchestration patterns, multi-step pipelines, or tool-calling systems.

  • Awareness of recent AI ecosystem developments such as MCP, tools/skills patterns, and evolving agent integration approaches.

  • Experience with batch jobs, background workers, schedulers, or queue-based processing.

  • Familiarity with Docker and containerized deployments.

  • Exposure to AWS or similar cloud platforms.

  • Understanding of AI observability, token usage, and cost-aware implementation.

  • Experience contributing to technical design and solution planning., Nice to Have Experience with:

Microsoft Dynamics CRM (on-prem)

Legacy .NET Framework applications

Distributed task or job processing systems

AI/ML-adjacent platforms (search, ingestion, chat, data pipelines), 4-10 years in infrastructure, systems, or platform engineering roles Proven experience operating polyglot production environments, including:

Windows Server-based workloads (IIS, SQL Server, legacy .NET Framework applications)

Linux-based workloads (container hosts, automation, integration, and service platforms)

Deep experience with: Microsoft Azure (VM-centric architectures and hybrid workloads) - VNets, subnets, routing, NSGs, NAT Gateways, Public IPs, VPN Gateways (P2S & S2S), Private DNS zones and internal name resolution.

Windows Server & IIS - Hosting, App pools, bindings, TLS configuration, URL Rewrite, App Pool, Troubleshooting.

Microsoft SQL Server - indexing, performance troubleshooting, Disk layout and host caching considerations, Backups, restores, maintenance plans.

Hands-on experience supporting containerized applications (Docker) on Linux VMs Strong troubleshooting instincts across application, OS, network, and cloud boundaries Comfortable operating legacy enterprise systems while incrementally modernizing architecture and workflows.Strong networking fundamentals (DNS, routing, NAT, VPNs, firewalls) Operate and troubleshoot the custom Distributed Task Platform Enforce security best practices across infrastructure Maintain and evolve monitoring and alerting Manage and respond to infrastructure-related tickets in Freshdesk Proficiency with CLI-driven workflows and automation tools:

Azure CLI PowerShell Bash Python

Operational Able to operate independently during on-call shifts across a global time-zone model Calm, methodical incident response under pressure Clear written and verbal communication, including incident updates and postmortems Comfortable collaborating with distributed teams, C#, ASP.Net Core, ASP.NET MVC, Web API, SQL Server, Entity Framework, HTML5, CSS, * Experience in creating complex queries, tables, stored procedures, and views in SQL Server.

  • Involved in end-to-end implementation of .net applications in an agile environment.
  • Experience developing applications using Git.
  • Strong architectural and design skills with the ability to formulate solutions based on client requirements.
  • Good understanding of Visual Studio IDE.
  • Ability to diagnose end-user problems and prescribe the right solutions using the appropriate combination of tools and technologies.
  • Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.
  • Excellent communication skills, both oral and written., Vofox is a place where honesty is celebrated, uniqueness encouraged, and you are seen. You will be able to communicate with the client directly, helping us keep our remote-first culture alive.

Benefits & conditions

Pulled from the full job description

  • On-the-job training
  • Health insurance
  • Vision insurance
  • Flexible schedule, As per industry standard, We have flexible hours, enough time off, and breathtaking events. A healthy work-life balance is valued here.

Deliver excellence from anywhere you want. You won't be penalized for operating out of office.

23 days of work. 8 holidays. It's time to take a vacation, pursue your favourite hobby or time with family & friends.

Great work requires great tools. If you need something to do the job, we will get it right away for you.

100% coverage of health insurance and quality healthcare initiatives for our employees and their families.

A gym to stay fit, contests to win bucks, events to celebrate, a football ground, a cricket stadium, and what not!

Best Work: Meaningful, Exciting

At Vofox, your colleagues will include the industry's biggest thinkers, talented grads, and everyone in between. You'll work with new technologies and solve original problems. You'll find that management is approachable, flexibility is accepted, and work-life balance is promoted.

We also give employees the space to be who they are and the support to become who they want to be., You'll be complemented with competitive compensation & benefits that enable you to live your best life. Whatever makes you comfortable - we are most certainly not a suit & tie company. *

About the company

At Vofox, we know that health is more than doctor visits and life is much more than work. That's why we go beyond generous medical, dental, and vision benefits for you and your family. Into yoga or working out with a trainer? You'll get wellness reimbursements. Feeling stressed? Our employee assistance team is here to help. Best of all, you get healthy snacks and chef-worthy food in our own cafeteria., At Vofox, you'll be working with the best minds in technology. Together, we can build great software. For our highest achievers across all departments - recognition and appreciation from both leadership & peers., By the end of 2021, Vofox had consolidated its selection process and had received over 10,000 candidate applications, hiring only the Top 1% of IT Talent. We need people who share our beliefs. This culture has been instrumental to our success and helped us to build a stunning team that thrives in an environment of freedom and responsibility. Our collaborative interview process provides an opportunity for you to showcase your skills and talents and to help you understand Vofox's culture. Throughout the hiring process, we encourage you to ask questions about the position and our culture to help determine whether Vofox is right for you.   You must create an Indeed account before continuing to the company website to apply

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