Engineering Administrator / Lifecycle Support Systems Administrator

The Engineering Administrator / Lifecycle Support Systems Administrator is responsible for managing, maintaining, and continuously improving the organization's lifecycle support systems, data, and reporting. This role ensures that warranty, repair, spares, and configuration data is accurately captured, maintained, and analyzed to support engineering decisions, operational efficiency, regulatory compliance, and customer satisfaction. The position serves as the primary system and data subject matter expert for product tracking tools, interfaces with ERP and PLM systems, and acts as a key liaison between Engineering, Warranty, Quality, Finance, and Customer Support teams., * Administer and maintain department tracking systems, databases, and related tools to ensure data integrity and system reliability.

• Ensure accurate creation, configuration, and lifecycle management of warranty cases, repair records, and return material authorizations (RMAs).
• Manage user access, permissions, and system configuration in accordance with internal controls and governance requirements.
• Administer and maintain CDLS spares inventories for APC and VCS, including both repairable and non-repairable items.
• Track initial lay-in of spares, replenishment quantities, and failure-driven consumption trends to support availability and cost control.
• Ensure spares holdings align with repair-versus-replace logic and program-specific CDLS rules.
• Track, manage, and maintain accountability of all Government Furnished Equipment (GFE) across its lifecycle.
• Ensure proper documentation, handling, and compliance with contractual requirements for GFE.
• Coordinate with internal teams for allocation, return, and audit activities related to GFE assets.
• Develop and deliver recurring and ad hoc reports, including warranty trends, failure modes, turnaround time (TAT), and cost of warranty and repair.
• Support management and engineering decision-making through data analysis, dashboards, and visualization of key performance indicators.
• Partner with Engineering to provide accurate data for failure analysis and root cause and corrective action (RCCA) activities, supporting corrective action and continuous improvement initiatives.
• Support Quality Assurance by ensuring documentation and traceability required for audits and compliance are complete and accurate.
• Collaborate with Finance to track warranty costs, support accruals, and perform cost analysis for warranty and repair activities.
• Ensure warranty data aligns with configuration management and product lifecycle records in ERP and PLM systems.
• Serve as a subject matter expert for warranty management systems, ERP, and PLM tools used for product tracking and lifecycle management.
• Support cross-functional teams in a regulated or high-reliability environment by providing timely and accurate data and reports.
• Contribute to the modernization of critical communication systems by ensuring reliable, high-quality lifecycle support data., Burtonsville, MD*On-Site Finance Research Marketing Scheduling Accounting Bookkeeping Procurement Supply Chain Transcribing Reservations Communication Presentations Event Planning Microsoft Excel Expense Reports Microsoft Office Office Equipment Travel Arrangements Microsoft PowerPoint Organizational Skills Taking Meeting Minutes Business Communication Artificial Intelligence Administrative Functions Critical Illness Insurance Verbal Communication Skills +0

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Salesforce Admin, * Experience with ERP systems such as SAP, Oracle, Access, or similar enterprise platforms.

• Experience with PLM systems and PLM records to support configuration and lifecycle management.
• Proficiency in engineering documentation and configuration management principles.
• Knowledge of Return Materials Authorization (RMA) processes and related workflows.
• Strong skills in data analysis and reporting tools, including advanced Excel functions and Power BI or similar tools.
• Understanding of warranty workflows and repair lifecycle processes.
• Ability to interpret technical and operational data and present findings clearly to technical and non-technical stakeholders.
• Experience in warranty or repair operations, systems administration or business systems support, or operations, quality, or engineering support environments.
• Strong understanding of database concepts and structured data management.
• Ability to manage supply inventory, spares, and repairs within structured systems.
• Bachelors Degree and 5-9 years of experience, or Associates Degree and 15-19 years of experience.

Additional Skills & Qualifications

• Experience working with warranty management systems in a high-reliability or regulated environment.
• Experience supporting cross-functional teams that include Engineering, Warranty, Quality, Finance, and Customer Support.
• Familiarity with configuration management practices in complex engineering environments.
• Experience administering or supporting product tracking tools integrated with ERP and PLM systems.
• Exposure to government-furnished equipment (GFE) tracking, documentation, and compliance requirements.
• Ability to develop and deliver recurring and ad hoc reports tailored to management and engineering needs.
• Strong attention to detail and commitment to data accuracy and traceability.
• Comfort working in environments focused on modernization of critical communication systems, such as air traffic control communication systems.
• Excellent communication skills to act as a liaison between technical and operational teams.
• Demonstrated ability to support continuous improvement and corrective action initiatives through data-driven insights., Accruals Knitting Dashboard Visionary Operations Leadership Management Governance Innovation Reliability Traceability Communication Data Analysis Schema Markup Accountability Data Integrity Failure Causes Detail Oriented Microsoft Excel Reporting Tools Decision Making Turnaround Time Customer Service SAP Applications Business Systems Customer Support Ad Hoc Reporting Supply Inventory Internal Controls Quality Assurance Warranty Analysis Workflow Management Engineering Support Air Traffic Control Lifecycle Management System Configuration Regulatory Compliance System Administration Operational Efficiency Operational Data Store Artificial Intelligence Configuration Management Authorization (Computing) Engineering Documentation Engineering Design Process Product Lifecycle Management Enterprise Resource Planning Root Cause Corrective Action Continuous Improvement Process +0

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.