ServiceNow Developer

Looking for a role where you can develop, optimize, and own a business-critical ServiceNow platform? Do you enjoy complex scripting, platform upgrades, and building scalable solutions that support real business processes? Make your career count as a Senior ServiceNow Developer at BDO, where expertise, a hands-on mindset, and a warm, pragmatic culture come together.

As a ServiceNow Developer, you'll be part of a small but fast-growing team that fully owns the ServiceNow platform. The platform is a strategic pillar within BDO and continues to expand across multiple business processes. You'll work independently, collaborate closely with stakeholders, and actively shape the platform's future.

• Supporting end users and key users with incidents, questions, and small changes.
• Developing and debugging complex scripts, including Client Scripts, Business Rules, Script Includes, Flow Designer, and IntegrationHub.
• Working in an agile setup, translating epics into stories and delivering in sprints.
• Contributing to projects that introduce new functionality or extend existing and new modules.
• Developing in a dev environment and migrating changes correctly via update sets or scoped applications.
• Participating in platform and module upgrades (ITSM, CSM, WSD), including preparation, testing, clone-backs, and post-upgrade checks.
• Phasing out or replacing legacy custom applications when needed.
• Maintaining documentation and sharing knowledge within the team.
• Continuously learning about new ServiceNow modules, features, and best practices.
• Actively contributing ideas around performance optimization, governance, and platform improvements.

• At least 3 years of hands-on experience as a ServiceNow Developer.
• Strong knowledge of JavaScript within ServiceNow and the ability to independently build and understand complex scripts.
• Experience with update sets, scoped applications, and application lifecycle management.
• Hands-on experience with ServiceNow upgrades, including cloning, testing, and upgrade-related processes.
• Solid knowledge of ITSM; experience with CSM and WSD is a strong plus.
• ServiceNow certifications (CSA, CAD, CIS-ITSM, micro-certifications) are an asset, not a must.
• Fluent communication skills in English and Dutch or French.
• Willingness to work part of the week from our Zaventem office, combined with home working.
• Motivation to continuously grow your expertise as new modules and features are activated.

• Culture: Join a team of experts who value respect, collaboration, and ownership. Our culture is open, you can speak to anyone, at any level.
• Development: Shape your career with access to training, certifications, and continuous learning opportunities.
• Impact: Work on a company-critical platform that is used daily across the organization.
• Team: Be part of a small, autonomous, and experienced ServiceNow team where your contribution truly matters.
• Flexibility: Hybrid working model combining our Zaventem office and home working.
• Salary: A competitive salary package with attractive benefits.
• Technology: Work with the latest ServiceNow releases in a modern IT environment.