Desktop Support Analyst

We are seeking a Desktop Support Analyst to provide hands-on, in-person technical support and manage end-user device deployments across the organization. This role is responsible for troubleshooting hardware and software issues, building and configuring workstations, and supporting the full device lifecycle from imaging through deployment and support.

Do you have experience in Windows?, * 2+ years of desktop or IT support experience

• Strong hands-on experience with device imaging and deployment (SCCM, Intune, or similar tools)
• Experience providing in-person/deskside support
• Proficiency supporting Windows 10/11 and Microsoft 365 applications
• Familiarity with ticketing systems such as ServiceNow or similar
• Strong troubleshooting skills across hardware, software, and basic networking issues
• Excellent communication and customer service skills
• Ability to work independently and manage multiple priorities

$25 - $26 an hour - Full-time, Contract, Pulled from the full job description

• Vision insurance
• Dental insurance

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future