Cloud Windows Server Administrator - Pentagon

As a Cloud Windows Server Administrator supporting the Army PPB BOS program, you will maintain and optimize Windows-based systems operating within secure AWS GovCloud environments. This role is critical to ensuring mission-ready infrastructure by managing cloud-hosted workloads, maintaining system compliance, and improving operational efficiency across enterprise systems. You will work with modern cloud technologies while supporting highly secure DoD environments, ensuring reliability, scalability, and performance of Windows systems.

This position offers the opportunity to work at the Pentagon on a high-visibility program, leveraging AWS cloud-native tools, automation, and DevSecOps practices to enhance the delivery of secure and resilient IT services.

In This Role, You Will:

• Install, configure, patch, and manage Windows Server (2019 and higher) in AWS GovCloud environments
• Administer AWS EC2 instances, including provisioning, scaling, and lifecycle management
• Manage Active Directory environments including Group Policy, DNS, and DoD CAC (Common Access Card) authentication
• Support Active Directory Federation Services (ADFS - Active Directory Federation Services) for Single Sign-On and secure access
• Utilize AWS services including EC2, S3, VPC, IAM, CloudWatch, CloudTrail, Lambda, and CloudFormation
• Develop and maintain automation using PowerShell and DevSecOps pipelines
• Implement Infrastructure-as-Code using CloudFormation
• Perform COTS application installations, upgrades, and deployments
• Monitor system performance and implement improvements to enhance reliability and scalability
• Ensure compliance with DISA STIGs (Security Technical Implementation Guides)
• Manage user and service accounts and support Remote Desktop Services environments
• Support IIS web services and integrations with Apache and database platforms (SQL Server and Oracle)
• Troubleshoot system, application, and cloud infrastructure issues
• Manage storage solutions including Amazon EBS and S3
• Maintain system documentation and provide technical support across teams, * Experience managing AWS cloud systems and deployments, including Lambda and CloudFormation automation.
• Familiarity with CI/CD pipelines and automated deployment processes.
• Experience administering Microsoft Remote Desktop Services and or Citrix in cloud environments.
• Knowledge of PKI certificate-based authentication and Single Sign-On solutions.
• Experience supporting web and application services including Apache HTTP Server and Apache Tomcat.
• Knowledge of DNS, DHCP and enterprise networking concepts within AWS.
• Experience supporting Microsoft SQL Server and Oracle Database environments.
• Experience with configuration management tools such as Jenkins, Ansible, Chef, Puppet, or similar.

If you are interested in supporting and working with a passionate Serco team, Submit your application now for immediate consideration. It only takes a few minutes and could change your career!

• A Bachelor's Degree
• 5 years of related experience.
• Ability to obtain Secret Security Clearance.

• US Citizenship required

• Security+ certification or equivalent certification for DoD 8140 compliance
• Experience managing and patching Windows Server operating systems (2019 or higher) in an AWS cloud environment.
• Experience implementing DISA Security Technical Implementation Guides (STIGs).
• Strong experience writing automation scripts and managing Windows systems using Microsoft PowerShell.
• Experience managing Active Directory, including Group Policy and DoD CAC and/or smartcard authentication.
• Experience in performing COTS package upgrades and software deployments.
• Working knowledge of AWS core services such as EC2, VPC, IAM, CloudWatch, and CloudFormation.
• Experience with monitoring, logging, and operational support in cloud-based environments.
• Strong troubleshooting and system administration skills in distributed environments.
• Ability to travel up to 10% of the time.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.