IT Manager

This is a rare opportunity to be the primary source of technical knowledge and driver of strategy and direction for a small, but well-established manufacturing and distribution company. The IT Manager is responsible for managing our growing infrastructure and facilitating the evolution of our network and business systems.

This is a 100% on-site, hands-on position in a one-person IT department reporting directly to the owner. The ideal candidate will need well-rounded experience across multiple areas of IT as well as the aptitude to translate business requirements into technical solutions. The ability to multi-task, organize, prioritize and adapt to changing requirements is a must. Resourcefulness and willingness to dig into the details is key.

What you'll actually do:

You'll own the network, the servers, the databases, the ERP, the internal software, the e-commerce, the workstations, and the backups - plus the help-desk ticket that just came in. Multitasking isn't a buzzword here; it's a regular day.

• Keep the infrastructure healthy - Active Directory, Hyper-V virtual machines, SQL Server, switching and wireless, endpoint security, backups, SharePoint, email, and phones.
• Administer and customize our ERP including configuration, user security, integrations, bulk product and price updates, transaction auditing, workflows, and reporting.
• Maintain and extend our internal software that runs CRM, order processing, pick/pack/ship, manufacturing labor collection, product catalog, barcode labeling, and reporting.
• Write SQL, import & export data and become the data steward to ensure accuracy, consistency, and compliance across all systems.
• Direct and manage outside developers and technicians on the larger projects.
• Do the unglamorous parts too - image a new workstation, run a cable, swap a failed drive, set up an access point.

What's on the roadmap:

You'll inherit a real backlog of meaningful work, not just a maintenance holding pattern:

• Configure and deploy new servers and upgrade existing servers.
• ERP upgrades and customizations.
• Stand up a new product catalog (PIM) system.
• Manage the design, configuration, integration and Implementation of a new, multi-site e-commerce platform.
• Help bring a brand-new manufacturing plant online with state-of-the-art machinery and automated monitoring systems.

Our environment:

• 50+ workstation Windows / Active Directory network
• Ubiquiti UniFi - Dream Machine, switching, and wireless access points
• 7 virtualized servers on Hyper-V
• SQL Server 2019 (several instances)
• Syspro ERP
• Internal applications on both legacy (classic ASP on IIS) and mainstream (node.js) platforms., This is a hands-on builder-and-fixer role, not a delegate-and-oversee role. If your strength is leading a team and you'd rather not be the one getting dirt under your fingernails, this likely won't be the right seat for you.

Do you have experience in Task prioritization?, * A true generalist - broad knowledge across networking, systems, databases, ERP, and web, with the confidence to go deep when a problem demands it.

• Resourceful and self-directed. You figure things out, you read the documentation, and you don't wait to be told. You use AI tools fluently to multiply what one person can get done.
• Thorough and conscientious. You finish what you start. You have awareness across all systems so that a change to one doesn't break another. You document it so the next person (or future you) isn't lost.
• Fast to absorb unfamiliar systems and become productive without a lot of hand-holding.
• Able to determine which tasks to tackle yourself and which to delegate to outside vendors and to manage, direct & supervise them.
• Comfortable being the entire department - the planner, the project manager, and the technician, all in one., * Bachelor's degree in IT, engineering, or business - or equivalent hands-on experience. We value demonstrated experience, ability and aptitude over credentials.
• 5+ years in a broad, hands-on IT role, ideally as a one-person or small department.
• 5+ years supporting a comprehensive ERP. Syspro experience is a strong plus.
• 5+ years inside a manufacturing and distribution operation including inventory and catalog management, order processing, job management, and accounting.
• Solid SQL Server skills: queries, stored procedures, import/export and ETL, backups, and basic schema work.
• E-commerce: Familiarity with shopping carts, CMS, payments, shipping, and UX.
• Experience running a small network end to end: AD, Hyper-V virtualization, wireless, VPN, endpoint security, and cloud services.

Helpful, but not required:

Although this is not a software developer position, some development skills would be genuinely helpful in order to enhance & extend internal applications and/or to direct outside vendors (or AI) to respond to new business requirements.

• Front-end coding: HTML, CSS, JavaScript, and the ability to read and maintain VBScript; comfort with JSON/XML and consuming APIs.
• Back-end exposure: IIS, Node.js, and Azure or AWS. Legacy classic ASP experience would be extremely helpful.
• Power user of Microsoft 365, SharePoint, Excel, Power BI, and Access.
• You already lean on AI tools (Claude and the like) to work faster and smarter.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * On-site in a casual, friendly office environment. This is not a remote or hybrid role.
• Schedule: Monday-Friday (Occasional evening or weekend only when necessary).

Compensation & benefits

• Starting at $120,000 DOE.
• Paid time off.
• Paid holidays.
• 401(k) with match.
• BCBSMedical, dental, life, and disability insurance.

Job Type: Full-time

Pay: From $120,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance