IT Support Technician

AVC Communications, Inc.
Cambridge, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 74K

Job location

Cambridge, United States of America

Tech stack

Business Software
Business Systems
Computer Security
Desktop Computing
Internet Protocol
Wi-Fi Technology
Network Routers
Software Troubleshooting
Computer Equipment
Information Technology
Video Streaming

Job description

AVC Communications is looking for a motivated IT Support Technician to join our Managed IT Services team. If you're passionate about technology, enjoy solving problems, and like helping people, we'd love to hear from you.

This position is a great opportunity for someone looking to build hands-on experience in IT while working with a variety of businesses, technologies, and projects.

What You'll Do

As part of our technical team, you'll help support local business clients by:

  • Setting up, maintaining, and troubleshooting computers, software, printers, and other technology
  • Providing friendly technical support both remotely and onsite
  • Assisting with network, internet, and security-related issues
  • Helping with technology upgrades, installations, and special IT projects
  • Monitoring and maintaining business systems to keep them running smoothly
  • Documenting work performed and communicating updates to clients and team members

No two days are exactly the same, so you'll have the opportunity to learn and work with a wide range of technologies.

Requirements

Do you have a valid Driver's License license?, Do you have experience in Customer communication?, * Interest in computers, technology, and problem-solving

  • Strong communication and customer service skills
  • Ability to learn new technologies and adapt to changing environments
  • Organized, dependable, and able to manage multiple tasks
  • Comfortable working independently and as part of a team
  • Willingness to travel locally when needed
  • Valid driver's license
  • Eligibility to work in the United States

Bonus Points If You Have Experience With

  • Computer hardware and software troubleshooting
  • Networking, Wi-Fi, routers, or internet technologies
  • Microsoft Windows and business software
  • Cybersecurity or IT support tools
  • Managed IT services or technical support roles
  • Video production or video streaming

Don't worry if you don't check every box. We're willing to invest in the right person who is eager to learn and grow.

Benefits & conditions

Pulled from the full job description

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Career development plan
  • Opportunities for advancement, Why Join AVC Tech?
  • Hands-on experience with real-world business technology
  • Opportunities for training and professional development
  • Exposure to a wide variety of IT systems and environments
  • Collaborative team atmosphere
  • Career growth opportunities in technology and managed services, Compensation is based on experience, skills, and qualifications., * Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

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