Engineer II - Senior CCaaS / AI Platform Engineer in Sunrise

Energy Jobline
Sunrise, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Sunrise, United States of America

Tech stack

Java
Artificial Intelligence
Google BigQuery
Cloud Engineering
Python
Machine Learning
NoSQL
TensorFlow
Software Engineering
SQL Databases
Cloud Platform System
Chatbots
Prophet
AI Platforms
Kubernetes
Google Cloud Functions
XGBoost
Kafka
Machine Learning Operations
Terraform
Api Management

Job description

  • Architect and implement enterprise-grade CCaaS solutions.
  • Lead cloud migrations and platform modernization initiatives.
  • Design secure, scalable cloud infrastructure.
  • Build AI/ML-enabled customer service solutions.
  • Design and maintain data pipelines and analytical datasets.
  • Mentor engineering teams and provide technical leadership.

Requirements

We are looking for a Senior Engineer with expertise in CCaaS platforms, cloud architecture, AI/ML integration, and enterprise-scale customer experience solutions., * 8+ years of software development experience.

  • Strong expertise in Java and/or Python.
  • Experience with CCaaS platforms and Conversational AI technologies.
  • Experience with GCP, Kubernetes, Cloud Functions, Cloud Run, Pub/Sub, and BigQuery.
  • Hands-on experience with Kafka, SQL, NoSQL databases, and API integrations.
  • Experience building AI/ML solutions using TensorFlow, XGBoost, SARIMA, Prophet, or similar frameworks.
  • Strong understanding of model lifecycle management and governance.
  • Excellent leadership and communication skills.

Qualifications

  • Experience with Terraform and Infrastructure as Code.
  • Experience leading large-scale cloud transformation initiatives.

Apply for this position