Business Technology Specialist

• Supports departmental reporting that broadly supports three key functions: 1) Marketing and Communications, 2) Business Development, and 3) Community Investmen
• Manages and/or supports the development of Tableau dashboards that transform data into information to support informed decision-making. Includes collecting and analyzing data from various sources (CRM, market research, internal system, etc.
• Supports the evaluation, development and integration of new tools and ideas that accelerate technology capabilities, including member APIs and interactive tools/calculators. Works with stakeholders to define business needs for new technology solutions and translates business requirements into technical specifications
• Integrates AI capabilities to enhance Business Intelligence processes, streamline data processing, and improve reporting efficiency. Proactively identifies opportunities for system and process improvements, particularly related CRM and member monitoring, and supports the implementation of approved departmental initiative
• Works closely with Marketing/Communications, Business Development, Community Investment and product owners to support the execution of marketing and membership strategies. Supports the development of new tools and ideas to drive member engagement and business. Conducts financial statement analysis for member peer benchmarking and performance monitorin
• Participates on various teams to build a broad knowledge of the Bank and functions of each area including Operations, Capital Markets, Community Investment and Corporate Ris
• Ensures compliance with applicable policies, procedures and regulations to ensure safe and sound business operation

• Bachelor's degree in Business Administration, Finance or related field or equivalent work experience; MBA a plu
• Three or more years' experience in financial services, preferably in banking required, four years' experience preferre
• Must possess a solid understanding of basic economic and finance terminolog
• Familiar in programming (SaaS, SQL, Python
• Advanced Business Intelligence other data visualization skills (Tableau, Power BI, Qlik, etc.) require
• Familiar with emerging AI technology and integration capabilitie
• Proficient with Microsoft Excel, Word, and Powerpoin
• Detailed orientation, strong organizational and project management skills require

Excellent interpersonal, verbal and written communication skills