CompTIA Cybersecurity Analyst
Role details
Job location
Tech stack
Job description
Operations ServiceNow Issue Tracking Backup Devices Data Migration Email Archiving Customer Service Device Management Business Valuation Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving)
Requirements
Our client is hiring a Desktop Technician to work onsite in Clinton, MD. The shift is a M-F 2p-11p- must be ok with this shift long term. We are looking for a candidate with strong technical skills and great customer services skills. Must have documented experience performing PC Refresh activities.
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Troubleshooting software and hardware issues
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Providing in person and remote support to internal users
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Conducted data migration and backups, including user account creation and Windows settings configuration for PCs, alongside iOS device management.
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Implemented automated email archiving and retention policies in Microsoft Exchange.
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Must have experience using migration tool or processes such as Microsoft User State Migration Tool (USMT) for PC data migration/refresh activities
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Resources will be using ServiceNow ticketing system for documenting migration/refresh activities on a daily basis.
Additional Skills & Qualifications
Resource must have Windows 10 experience, Automation ServiceNow Scalability Market Data Communication Data Analysis Problem Solving Network Routing Ancient History Computer Science Product Planning Agile Methodology Security Policies Technical Support CompTIA Security+ Account Management Service Management Workflow Management Process Improvement Knowledge Management IT Service Management Information Technology Reporting and Analysis Artificial Intelligence Continuous Improvement Process Troubleshooting (Problem Solving) CompTIA Cybersecurity Analyst (CySA+) Secret Internet Protocol Router Network (SIPRNet), Automation ServiceNow Scalability Market Data Communication Data Analysis Knowledge Base Problem Solving Network Routing Ancient History Computer Science Customer Support Machine Learning Product Planning Technical Issues Agile Methodology Security Policies Technical Support CompTIA Security+ Service Management Workflow Management Top Secret Clearance System Configuration IT Service Management Information Technology Reporting and Analysis Artificial Intelligence Self Service Technologies Continuous Improvement Process Troubleshooting (Problem Solving) CompTIA Advanced Security Practitioner (CASP+) Secret Internet Protocol Router Network (SIPRNet)
Benefits & conditions
This is a Contract position based out of Clinton, MD. Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type