Technical Program Manager

The Technical Program Manager is a technology leader responsible for communication, coordination, tracking, and execution of IT projects and technical workstreams within the

Focus areas:

• IT project delivery and technology coordination
• Alignment with RHTP IT Program Management Office
• Tracking progress, risks, issues, dependencies, and readiness across IT activities

Core Responsibilities

Cross-Agency Communication and Stakeholder Coordination

• Serve as IT coordination point across program teams, IT leads, vendors, and partners
• Facilitate communication among agencies, providers, and vendors
• Provide concise project and portfolio updates to leadership
• Prepare executive-level briefings, risk summaries, and status reports

IT Project Management and Delivery Tracking

• Manage assigned IT projects from planning to operations
• Track progress, risks, issues, dependencies, and deliverables
• Develop standards, templates, RAID logs, and trackers
• Ensure alignment with enterprise architecture, security, and standards

Vendor and Contract Coordination

• Track vendor deliverables, risks, and performance
• Support procurement, contract follow-up, and deliverable acceptance
• Monitor project metrics including budget, milestones, and resource forecasts

Readiness Management

• Facilitate readiness discussions with stakeholders
• Document acceptance criteria and operational considerations
• Support transition-to-operations activities and sustainability metrics

Technology Workstream Support

• Health information exchange and interoperability
• Public health EHR systems
• Telehealth and remote patient monitoring
• EMS technology and mobile applications
• Cybersecurity support for rural providers
• Data dashboards, analytics, and AI tools
• Facility modernization with IT dependencies

Integration Analysis and Documentation

• Review and document integration specifications and data exchange requirements
• Ensure quality documentation of systems, message flows, and dependencies
• Coordinate with architects, vendors, and stakeholders for readiness validation

• 7+ years managing complex IT projects or healthcare technology programs
• 5+ years leading cross-functional technical teams
• Experience in healthcare IT, public health, Medicaid, EMS, or regulated data programs
• Strong stakeholder engagement and executive-level reporting experience
• Knowledge of interoperability solutions (HRE, EMS, HIEs, APIs, HL7/FHIR, EDI)
• Experience with SQL, ETL, data mapping, dashboards, and cloud platforms (AWS, Azure, Google Cloud Platform preferred)
• Familiarity with Agile, Scrum, Waterfall, SDLC, release management, and governance
• Tools: Jira, Azure DevOps, MS Project, Visio, SharePoint, Confluence, Tableau, Power BI
• Experience with PII, PHI, HIPAA, NIST security practices, accessibility standards

Preferred Qualifications

• Certifications: PMP, PgMP, PMI-ACP, CSM, SAFe, TOGAF, AWS, Azure, Google Cloud Platform, ITIL, IIBA, Six Sigma
• Experience supporting state government, Medicaid agencies, public health departments, or federally funded programs