Technical Program Product Manager III:26-01714

Client is seeking a highly analytical and process-driven Technical Program Product Manager III to support strategic business transformation and operational excellence initiatives. This role will focus on requirements gathering, business process optimization, workflow redesign, automation initiatives, and system improvements across business operations. The ideal candidate will possess a strong blend of program management, product thinking, business analysis, and process improvement expertise. This individual will partner with business leaders, operational stakeholders, and technical teams to identify inefficiencies, design scalable solutions, and drive automation initiatives that improve operational effectiveness.

JOB REQUIREMENTS:

• Lead cross-functional business transformation and operational excellence initiatives.
• Drive end-to-end program execution from requirements gathering through implementation.Define business problems, success metrics, and process improvement opportunities.
• Develop project plans, roadmaps, milestones, and stakeholder communication strategies.
• Design scalable future-state business processes and lead workflow optimization efforts.Conduct stakeholder interviews and discovery sessions to gather and document business requirements.
• Translate business needs into actionable technical and operational solutions.
• Partner with technical teams to implement automation and system improvement initiatives.Support system integrations, operational tooling enhancements, and process standardization efforts.
• Present recommendations, business cases, and project updates to leadership and key stakeholders.Manage multiple workstreams simultaneously while maintaining delivery timelines.

Primary Skills : Requirements Gathering-Expert, Process Optimization-Expert, Program Management-Advanced, Stakeholder Management-Advanced, Automation & Systems Improvement-Advanced, * Extensive experience gathering, documenting, and managing business requirements.

• Strong business analysis and stakeholder management expertise.
• Experience redesigning and optimizing business processes.
• Workflow mapping, operational excellence, and process improvement experience.
• Experience supporting Professional Services, Consulting Operations, or Service Delivery organizations.
• Proven success driving automation and operational efficiency initiatives

Preferred Skills:

• Salesforce administration, optimization, or process integration experience.
• Certinia (FinancialForce) or Professional Services Automation (PSA) platform experience.
• Business Systems Analysis background.
• Product Management or Technical Program Management experience.
• CRM platforms and workflow automation tools.
• Data-driven process improvement initiative

Industry Experience Required:

• 5+ years of Program Management, Product Management, Business Transformation, Business Analysis, or Process Improvement experience.
• Experience supporting Professional Services, Consulting Operations, Enterprise Operations, Revenue Operations, or Services Delivery organizations is highly preferred.
• Bachelor's degree required.

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!