Quality Assurance Tester

As a Quality Assurance (QA) Analyst at bp, you will partner with Technology and Business interested parties to define requirements and develop comprehensive testing strategies for Retail, Cstore, Fueling and Restaurant Point-of-Sale (POS) solutions. You will play a critical role in ensuring systems are robust, efficient, secure, and production-ready.

This role focuses on validating software quality, identifying defects, and ensuring all solutions meet business expectations and compliance standards prior to deployment.

What you will deliver

• Collaborate with QA, engineering, and business teams to test enhancements and changes to POS systems

• Develop, implement, and maintain test plans, test cases, and test scripts across all phases of the software development lifecycle

• Perform functional, integration, regression, and system testing for POS solutions and transaction workflows

• Review QA releases prior to production deployment to ensure accuracy, stability, and compliance

• Validate business and functional requirements to ensure they are testable and met through testing activities

• Facilitate team member approvals by validating test results and securing sign-off before production releases

• Identify, document, track, and resolve defects in collaboration with internal teams and external vendors

• Plan and implement vendor and host testing, including integration and certification testing

• Maintain detailed testing documentation, reporting, and evidence to support audits and compliance requirements

• Manage test card inventory, including provisioning, tracking, reconciliation, and compliance consistency

• Analyze data and test results to provide insights, recommendations, and improvements

• Support deployment processes and contribute to improving release velocity

• Provide training, documentation, and subject matter expertise to end users and collaborators

• Identify and mitigate project risks through proactive analysis and collaboration

• Ensure alignment to security, privacy, and compliance policies, including PCI and PII requirements

• Maintain the confidentiality, integrity, and availability of systems and data

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)

• 3+ years of experience in QA or software testing, including hands-on execution of test cases

• Experience creating and executing test plans, test cases, and test scripts

• Solid understanding of software testing fundamentals and QA processes

• Ability to validate requirements and ensure alignment with business expectations

• Experience using Microsoft Office tools (Excel, Word, Visio)

• Strong analytical, troubleshooting, and organizational skills

• Effective communication skills and ability to work with both technical and non-technical teams

• Ability to manage multiple priorities in a fast-paced environment

• Attention to detail and commitment to quality

• Problem-solving and critical thinking

• Strong collaboration and teamwork

• Continuous learning mindset

Desired

• Experience with Retail, Cstore, Fueling and Restaurant POS systems and environments (e.g., NCR StorePoint/Retalix, NCR Aloha, Verifone Commander/C18)

• Knowledge of payment processing technologies (credit cards, gift cards, EMV, P2PE)

• Experience in retail, convenience store, or fuel industry environments

• Familiarity with Atlassian tools (Jira, Confluence) or similar test/issue tracking tools

• Experience with test automation or scripting (e.g., PowerShell)

• Understanding of networking concepts, firewalls, and system integrations

• Knowledge of PCI/PII data security standards and risk identification

Working Location

• Requires on-site daily work at Westlake, OH HQ location

Working Conditions / Physical Requirements

• The majority of the work day will be spent working on a POS Lab, PC or attending meetings, Agility core practices, Agility core practices, Building a Community of Practice, Collaboration, Communication, Conflict Management, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design, Design Direction - Experience, Design Direction - Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation, Human experience design practices, Influencing, Knowledge Sharing, Measurement and metrics {+ 11 more}