Information Technology Support Specialist
Advantex Professional Services
Fullerton, United States of America
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 114KJob location
Fullerton, United States of America
Tech stack
Microsoft Windows
Microsoft Active Directory
Virtual Private Networks (VPN)
Information Technology
Epicor ERP
Laptops
User Accounts
Job description
- Provide desktop and technical support for end users
- Support Windows workstations, laptops, printers, and mobile devices
- Manage user accounts and permissions in Active Directory and Microsoft 365
- Troubleshoot network, VPN, and connectivity issues
- Support Epicor ERP users across multiple departments
- Assist with Epicor reports, dashboards, BAQs, upgrades, and troubleshooting
- Support shop floor technology including barcode scanners and production termination
- Assist with system improvements, data accuracy, and process enhancements
Requirements
- Must be local to Orange County, California
- 3+ years of IT support experience
- Strong experience supporting Epicor ERP
- Strong knowledge of Windows operating systems and Microsoft 365
- Experience with Active Directory, hardware support, and troubleshooting
- Manufacturing environment experience preferred
About the company
We are seeking an IT Support Specialist with strong Epicor ERP experience for a growing manufacturing company in Orange County