Epic Analyst

Members of the MemorialCare Epic job family, work side by side with our end users to install the Epic software, help lead and manage workflow/software changes, and ultimately transform the way that MemorialCare provides healthcare. MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users.

The Sr. Epic Analyst - Link Suite Care Everywhere uses their advanced Epic knowledge in all phases of software deployment from design through implementation to post implementation problem solving. They independently provide an advanced level of operational and application build competence with their focus geared more towards complex and overall large projects. They mentor peers and provide educational/informational sessions to improve workflows, troubleshooting or system design pertaining to the overall team as well as internal implementation processes.

Essential Functions and Responsibilities of the Job

1. Apply high-level, specialized Epic Link Suite / Care Everywhere capabilities to improve processes through design, development and implementation of the Epic system, including development of end user materials
2. Initiate, participate, and lead project related efforts and process improvements, as well as provide internal guidance as appropriate
3. Demonstrate independent working nature, requiring minimal direction, while collaborating within and across applications
4. Work to establish and maintain Epic Link Suite / Care Everywhere reporting needs as necessary
5. Demonstrate use of effective communication and interpersonal relations across staff from all departments, including senior leadership to achieve established goals
6. Analyze and edit Web Server files as well as maintain and support web server environments
7. Analyze CareEverywhere dashboards
8. Be at work and be on time
9. Follow company policies, procedures and directives
10. Interact in a positive and constructive manner
11. Prioritize and multitask

Qualifications/Work Experience:

• Minimum 3 years Epic application experience with demonstrated successful hands-on modification projects of Epic Link Suite / Care Everywhere and its supported operations or equivalent years combined hands on end user of an Electronic Medical Record (EMR) and direct Epic knowledge
• Experience with multiple Link Suite applications preferred (EpicCare Link, Plan Link or HealthPlanet Link)
• Experience working with web servers and Interconnect preferred
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products required
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines
• Demonstrated use of effective communication and interpersonal relations to achieve established goals
• Experienced in leading projects, providing forward-thinking consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
• Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis
• Past success leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization

Education/Licensure/Certification:

• Bachelor's degree preferred
• Advanced knowledge in EpicCare Link and Care Everywhere; appropriate certification required prior to or within first year in new role

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.