Organizational Change Management Lead

Our clients' Digital Transformation Group (DTG) is running multiple high-priority, high-velocity programs simultaneously - spanning enterprise technology transformation, product launches, and operational modernization. We're looking for a Contract OCM Lead who can hit the ground running, manage complexity without hand-holding, and deliver rigorous change management across concurrent initiatives in one of the fastest-paced digital transformation environments in the industry.

This is not a role for someone who needs a clearly scoped, single-track workstream. This is a role for someone who thrives on ambiguity, adapts quickly when priorities shift, and brings sharp analytical thinking to every stage of the change lifecycle.

What You'll Do

• Own OCM strategy and execution across multiple concurrent high-priority programs simultaneously, from discovery through stabilization
• Lead comprehensive stakeholder analyses - identifying impacted groups, mapping influence and sentiment, defining engagement strategies, and tracking shifts over time
• Conduct and iterate on change impact assessments (CIAs) aligned to program milestones; translate complex technical changes into clear, business-relevant impact narratives for each audience
• Rapidly assess in-flight programs, identify OCM gaps, and independently build and execute a plan to close them - with minimal ramp time
• Drive stakeholder engagement across cross-functional teams including business leaders, program managers, and technical SMEs; align stakeholders on key messages, risks, and change readiness
• Design and deliver multi-channel communications (emails, FAQs, Slack posts, talking points, leadership briefings) that distill highly technical content into plain, actionable language for non-technical audiences
• Identify training and enablement needs; defi ne appropriate formats and coordinate with SMEs to ensure impacted teams are prepared and confident
• Build and support change agent networks to reinforce change at the team level
• Track readiness, adoption, and feedback metrics across programs; proactively surface risks and adjust OCM tactics to drive outcomes
• Operate within an Agile/SAFe delivery model, aligning OCM activities to PI planning cycles and sprint-level execution without losing strategic perspective, * Programs you support have clearly defined stakeholder maps, current impact assessments, and active communications and readiness plans within your first 30 days
• Business leaders and program teams view you as a trusted, embedded partner - not an overhead function
• Technical content is consistently and accurately translated into audience-appropriate messaging with no significant misalignment or re-work required
• Adoption risks are identified early and addressed proactively, not reactively
• You operate with high autonomy, requiring direction on priorities - not on execution

• 7+ years of organizational change management experience, with a demonstrated track record supporting large-scale, cross-functional technology transformation programs
• Proven ability to support multiple simultaneous programs - not just a single dedicated workstream - with strong personal organization and prioritization under pressure
• Deep expertise in OCM analysis activities: stakeholder identification and analysis, change impact assessments, readiness tracking, and resistance management - with the ability to lead these rigorously and iterate quickly
• Exceptional ability to absorb highly technical information and translate it into clear, non-technical communications and guidance tailored to diverse audiences
• Strong command of OCM methodologies (Prosci/ADKAR, Kotter, or similar) applied pragmatically, not academically
• Experience joining programs mid-stream and independently driving high-quality OCM execution without a long onboarding runway
• Demonstrated ability to operate in agile, fast-moving, ambiguous environments where priorities shift and structure is earned, not given - and to not just survive that environment but genuinely thrive in it
• Experience in enterprise digital transformation, ERP, or SaaS/platform implementation programs a plus
• Familiarity with SAFe or other scaled agile frameworks a plus
• Prosci or CCMP certification a plus