Salesforce Solution Architect
Role details
Job location
Tech stack
Job description
We are seeking a highly experienced and strategic Salesforce Solution Architect with deep expertise across the Salesforce ecosystem, particularly in Sales Cloud, Service Cloud, CPQ, Revenue Cloud, and CPQ-to-Revenue Cloud migration initiatives. The ideal candidate will play a critical role in designing scalable enterprise solutions, driving digital transformation programs, defining architectural standards, and leading complex Salesforce implementations and migration programs for global clients. This role requires strong techno-functional expertise, stakeholder management skills, and the ability to translate business requirements into scalable Salesforce architecture solutions aligned with enterprise objectives., Solution Architecture & Design
- Design end-to-end Salesforce solutions aligned with business and enterprise architecture standards.
- Lead architecture discussions across Sales Cloud, Service Cloud, CPQ, Revenue Cloud, Experience Cloud, and integrations.
- Define scalable, secure, and high-performing Salesforce architecture patterns.
- Create architecture diagrams, solution blueprints, data models, integration frameworks, and technical design documents.
- Evaluate business requirements and recommend optimal Salesforce capabilities and customizations.
Salesforce CPQ & Revenue Cloud
- Lead Salesforce CPQ implementations, enhancements, and optimization initiatives.
- Drive CPQ to Revenue Cloud migration strategies, assessment, planning, and execution.
- Define product catalog architecture, pricing models, approval workflows, quote lifecycle, subscription management, and revenue processes.
- Ensure seamless migration of legacy CPQ functionalities into Revenue Cloud architecture.
- Work closely with business stakeholders to streamline Quote-to-Cash (Q2C) processes.
Integration & Enterprise Architecture
- Architect integrations between Salesforce and external systems such as ERP, billing, finance, eCommerce, marketing automation, and middleware platforms.
- Design APIs, event-driven integrations, and data synchronization strategies.
- Collaborate with enterprise architects, security teams, and infrastructure teams for holistic solution delivery.
Technical Leadership
- Provide technical leadership and mentorship to developers, administrators, consultants, and offshore teams.
- Conduct architecture reviews, code reviews, and governance checkpoints.
- Define best practices for configuration, customization, DevOps, CI/CD, testing, and deployment.
- Support estimation, project planning, and delivery governance activities.
Stakeholder & Client Management
- Work directly with business leaders, product owners, and client stakeholders to define solution roadmaps.
- Participate in discovery workshops, requirement gathering, and executive presentations.
- Act as a trusted advisor for Salesforce transformation programs.
Requirements
Mandatory Skills
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10+ years of IT experience with 6+ years focused on Salesforce architecture.
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Strong expertise in:
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Salesforce Sales Cloud
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Salesforce Service Cloud
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Salesforce CPQ
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Revenue Cloud
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CPQ to Revenue Cloud Migration
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Quote-to-Cash (Q2C) processes
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Deep understanding of Salesforce platform capabilities, limitations, and best practices.
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Strong knowledge of Apex, Lightning Web Components (LWC), SOQL, Flows, APIs, and integrations.
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Experience with enterprise integration patterns and middleware platforms.
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Expertise in security models, sharing rules, role hierarchy, and data governance.
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Experience in large-scale enterprise Salesforce implementations.
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Strong analytical, problem-solving, and communication skills.
Preferred Skills
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Experience with:
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Experience Cloud
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MuleSoft
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Salesforce Industries/Vlocity
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Einstein AI capabilities
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DevOps tools such as Copado, Gearset, Jenkins, GitHub
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Exposure to Agile/Scrum delivery methodologies.
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Experience working with global/offshore delivery models.
Certifications (Preferred / Highly Desired) Preferred Salesforce certifications include:
- Salesforce Certified Application Architect
- Salesforce Certified System Architect
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified CPQ Specialist
- Salesforce Certified AI Associate / AI Specialist
- Salesforce Certified Technical Architect (CTA) highly preferred
Educational Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- MBA or advanced certifications are an added advantage.
Key Competencies
- Enterprise Solution Architecture
- Strategic Thinking
- Client Engagement & Consulting
- Leadership & Mentoring
- Cross-Functional Collaboration
- Problem Solving & Decision Making
- Strong Communication & Presentation Skills
Nice to Have
- Experience in healthcare, pharma, manufacturing, retail, or high-tech domains.
- Experience handling global transformation programs.
- Exposure to AI-driven Salesforce capabilities and automation strategies.