Software Engineering Manager - International Pricing

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate. All the details

Job purpose

Join M&S Software Engineering and help shape the digital future of one of the UK's most trusted brands. You'll work on products and platforms that support millions of customers and thousands of colleagues, as part of an organisation investing heavily in becoming digital-first and engineering-led.

We're looking for a Software Engineering Manager who combines strong technical judgement with a passion for building high-performing teams. In this role, you'll lead empowered, multidisciplinary engineers to design, build, release, and run robust software solutions, working in close partnership with Product and Delivery to solve meaningful customer and business problems.

This role sits within the International Pricing domain team, supporting M&S's International business across stores and online markets outside the UK and Ireland. You'll lead a team that is central to M&S's ambitious global expansion plans, building the platforms and services that enable flexible pricing models for different markets and partners. This is a key role in creating scalable, adaptable pricing capabilities that help M&S respond to local market needs, support partner propositions, and operate more effectively across international markets.

This is an opportunity to help shape a best-in-class engineering culture, environment, and team. If you're excited by modern technology, large-scale impact, and the chance to influence how engineering is done at M&S, this is a place where you can do some of the best work of your career.

You will be responsible for

• Ensuring the operational stability and resilience of the software solutions owned by your team
• Delivering high-quality software solutions that create measurable value for the business
• Improving team maturity and driving progress towards, or maintaining, Elite DORA standards
• Championing engineering excellence and fostering a culture of innovation and continuous improvement
• Establishing strong engineering standards and build pipelines to support maintainability and extensibility
• Ensuring cross-functional requirements such as security, performance, and reliability are built into delivery
• Driving cloud-first thinking and modernisation across the technology landscape
• Making effective use of shared platforms to maximise the value delivered by engineering teams

What you'll do

As a Software Engineering Manager, you'll combine people leadership, technical direction, and delivery excellence to help teams solve problems through technology at scale.

• Team leadership: Build, mentor, and lead a high-performing software engineering team, creating an environment of collaboration, inclusion, innovation, and continuous improvement. Ensure the right balance of people, resources, budgets, and priorities across projects.
• Delivery excellence: Oversee the planning, execution, and delivery of software initiatives, ensuring alignment with business goals, timelines, and customer outcomes. Manage risks and dependencies proactively, and work closely with Product, Design, and Delivery partners to define scope and priorities.
• Technical leadership: Drive the adoption of strong engineering practices, standards, and methodologies. Provide guidance on complex technical challenges, shape the team's technical roadmap with senior engineers, and help balance technical investment with product and commercial priorities.
• Quality and reliability: Establish high quality standards so software meets performance, reliability, and usability expectations. Support the ongoing maintenance and improvement of existing systems, ensuring issues are resolved quickly and effectively.

Tech stack

Team uses a variety of technologies, including:

• Java, Spring, SpringBoot, Micronaut
• React, Next.js, Typescript, Angular
• Azure Cloud, Kubernetes
• Kafka, IBM MQ
• SQL Server, MongoDB, Redis
• OpenTelemetry, Dynatrace, If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment., Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace., Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer., * Family friendly policy
• Family friendly policy Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Do you have experience in iOS development?, * A strong software engineering background, with experience across modern architectures, cloud platforms, and scalable backend systems

• A track record of building, leading, and developing high-performing engineering teams
• Strong technical judgement across system design, software architecture, and modern engineering practices
• A DevOps mindset with a strong belief in "you build it, you run it"
• A strong focus on quality, testing, reliability, and operational excellence
• Excellent leadership, communication, analytical, and problem-solving skills
• The ability to lead senior engineers and technical partners towards clear outcomes without over-prescribing solutions
• Strong influencing skills and the credibility to work effectively with senior stakeholders across technical and non-technical teams
• A servant leadership mindset and a willingness to take ownership of complex challenges

Desirable experience

• Knowledge of the Retail domain, particularly in supply chain and logistics, would be advantageous but is not essential

Pulled from the full job description

• Employee discount
• Company pension
• Cycle to work scheme
• Discounted gym membership, Here are some of the benefits we offer that make working for M&S just that little bit more special…
• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day - A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

Everyone's welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working., Earn a competitive salary.

Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit., Earn a competitive salary.

• Colleague discount

• Colleague discount After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Please note only contracts of more than 12 weeks are eligible for this benefit.

• Time off

• Time off Competitive holiday entitlement with the potential to buy extra holiday days., * Pay

• Colleague discount

• Time off

• Bonus

• Life assurance

• Workplace savings

• My Choices

• Cycle to work

• Smart tech

• Family friendly policy

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues. Halford Deepak Janak Halford Deepak Janak Halford Deepak Janak Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me.