Junior IT Support Technician

We're hiring a full time Junior IT Support Technician to handle frontline support, workstation deployments, and assist senior technicians with projects and day-to-day operations., * Provide Level 1 help desk support (remote and onsite)

• Troubleshoot basic hardware, software, and connectivity issues
• Set up and deploy workstations and user environments
• Perform onboarding and offboarding tasks
• Prepare and stage equipment (unboxing, labeling, asset tagging, initial setup)
• Assist with Intune and Autopilot device preparation
• Deliver and pick up equipment from client sites (local travel)
• Support senior technicians with projects and deployments
• Document work and update tickets accurately, * Describe your experience supporting Microsoft 365 environments (users, licensing, troubleshooting)

Do you have experience in Microsoft Office?, Do you have a High school diploma or GED?, This role is ideal for someone with 1 to 3 years of experience who is technical, organized, and great with people., * 1 to 3 years of IT support or help desk experience

• Strong communication skills with ability to explain technical issues in easy to understand non-technical language
• Patient, customer-focused, and professional
• Detail-oriented and organized
• Able to manage multiple tasks in a fast-paced environment
• Ability to lift and move IT equipment (around 40 lbs)
• A "can do" attitude

Nice to Have (Strong Plus)

• Experience in an MSP or IT services company
• Familiarity with PSA and RMM tools (HaloPSA or N-Central experience is a big plus)
• Experience with Microsoft 365, Office 365, Entra ID, Intune, or Autopilot
• Basic networking (Wi-Fi, printers, connectivity)
• Exposure to PowerShell or scripting
• Certifications such as CompTIA A+ or Microsoft certifications
• Spanish (nice to have but not required), * IT Support: 1 year (Required)
• working for an IT Support Company: 1 year (Preferred)
• PowerShell (or other scripting languages): 1 year (Preferred)

$25 - $28 an hour - Temp-to-hire, Full-time, * Fast growth opportunity into Tier 2 or Systems Engineering roles

• Hands-on experience with varied responsibilities
• Tight-knit team where your work directly matters

Pay: $25.00 - $28.00 per hour

We're a growing IT services company that focuses on proactive support, strong client relationships, and real business outcomes, not just closing tickets. As a small, hands-on team, everyone contributes across multiple areas. This means you'll gain exposure to a wide range of technologies and real-world environments quickly. If you're someone who wants to learn fast, grow your skills, and take on more responsibility over time, this is the right place.