Systems Administrator (Mac & Windows)

Reposted 11 Hours Ago Remote Hiring Remotely in USA Mid level Remote Hiring Remotely in USA Mid level Manage and secure IT infrastructure, providing support for macOS and Windows systems, user account management, device deployment, and network troubleshooting. The summary above was generated by AI, We are looking for a Systems Administrator experienced in both macOS and Windows environments to manage, maintain, and secure our internal IT infrastructure. You'll ensure seamless operation of endpoints, servers, and network systems, providing reliable support to a distributed team of technical and non-technical users. Requirements

• Administer and support macOS and Windows systems, ensuring optimal performance and uptime.
• Manage user accounts, access control, and permissions in Active Directory, Azure AD, and/or Google Workspace.
• Oversee device deployment, configuration, and patch management using tools such as Intune, Jamf, or Kandji.
• Implement and maintain security policies, including encryption, MFA, and endpoint protection.
• Monitor and troubleshoot network performance, VPN connectivity, and hardware/software issues.
• Support cloud infrastructure (e.g., Microsoft 365, AWS, or Google Cloud) as part of day-to-day operations.
• Maintain backup and disaster recovery processes.
• Create and update IT documentation, procedures, and asset inventory.
• Collaborate with engineering and security teams to enforce best practices and improve system reliability.
• Provide Tier 2/3 technical support to internal users and coordinate escalations when needed., Provide CTI-wide delivery enablement and project management support, coach teams on best practices, improve use of tools (Wrike/JIRA), and support Product & Pricing Salesforce delivery including planning, testing, and coordination. Top Skills: CpqJIRASalesforceWrike Enverus

Owner Relations Agent - 26237

2 Hours Ago In-Office or Remote United States Mid level Mid level Big Data * Information Technology * Software * Analytics * Energy Answer owner relations calls about revenue, land, division orders, JIB, A/R, and A&P. Log and track inquiries in a case system, follow up on unresolved issues, build client relationships, handle difficult interactions professionally, and cross-train to expand skills. Top Skills: MS Office MetLife, Manage large group insurance client relationships with a focus on reporting and metrics. Serve as primary liaison, deliver client reports and insights, lead projects and implementations, drive strategic initiatives, mentor junior staff, and ensure accurate system data and documentation. Top Skills: ExcelMS OfficeMicrosoft Powerpoint

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• 4+ years of experience as a Systems Administrator, IT Specialist, or similar role.
• Strong knowledge of macOS and Windows operating systems and ecosystems.
• Experience with device management tools (e.g., Jamf, Intune, Kandji).
• Solid understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP).
• Familiarity with scripting or automation (Bash, PowerShell, Python).
• Experience with identity and access management (Active Directory, Azure AD, Okta, etc.).
• Hands-on experience with endpoint security, patching, and compliance.
• Excellent troubleshooting and communication skills.

Nice to Have

• Experience with Linux servers or hybrid environments.
• Knowledge of cloud platforms (AWS, GCP, or Azure).
• Background in Zero Trust architecture or MDM policy design.

• Competitive salary in USD or local currency.
• Fully remote.
• Professional development and certification opportunities.

Global Rabbits is a true Nearshore provider, attracting the best talent from LATAM and providing our customers with top tier results while offering a cost effective solution. We partner with our clients by building digital teams that extend their capabilities and allow them to leverage our talented nearshore resources.