Change Management & Communications Manager

The Change Management & Communications Manager will lead enterprise-wide change management and communication strategies across business and technology initiatives. This role partners with leaders across departments to drive adoption, align stakeholders, and ensure successful execution of transformation efforts.

As part of the Transformation Team, this role bridges the gap between technology and business to enable employee understanding, engagement, and adoption. The ideal candidate will translate complex technology and process changes into clear, actionable communications; lead stakeholder engagement efforts; develop persona-based communication and change strategies; and assess organizational readiness to support effective change.

Essential Job Responsibilities

Change Management & Strategy

• Apply Frameworks: Utilize structured change management methodologies (e.g., Prosci ADKAR) to create scalable strategies for enterprise-wide transformation initiatives.
• Impact Assessments: Conduct thorough change impact assessments and stakeholder readiness analyses to identify risks, friction points, and training gaps.
• Build User Engagement and Adoption: Proactively design specific tactics to build partnership with user communities, identify and collaborate with leadership to manage resistance.
• Define Measures: Establish, track, and report on key measures regarding technology adoption, user satisfaction, and change velocity.

Transformation Communications

• Content Strategy: Develop and execute comprehensive internal communication plans that align with transformation timelines and overarching company goals.
• Develop Communications: Draft, review, and distribute high-quality communication materials including organization-wide emails, intranet updates, leadership talking points, FAQs, and newsletters.
• Audience Tailoring: Translate technical documentation related to software deployments into clear, everyday business language for diverse workforces.
• Executive Presentation: Partner with IT leadership and product owners to build compelling presentations, visual toolkits, and roadmaps for steering committees and executives.

Stakeholder Engagement & Enablement

• Coaching & Advisory: Act as an advisor to project leaders, functional leaders, and senior stakeholders across the organization to help them effectively lead their teams through transitions.
• Training Alignment: Collaborate with training specialists and HR to ensure communication strategies perfectly align with user training timelines and learning materials.
• Feedback Loops: Establish two-way communication channels to capture employee sentiment, gather end-user pain points, and feed insights back to the technical project teams., The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Indoor office setting with controlled temperature.
• Potential visits to outdoor industrial sites with exposure to weather extremes.
• Potential exposure to noise, dust, chemicals, or other environmental factors.
• Travel requirements, monthly.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Do you have experience in Visual communication design?, Do you have a Bachelor's degree?, * Bachelor's degree in Communications, Business Administration, Organizational Development, or a related field.

• 5+ years of experience leading change management and communications in distributed organization. IT implementations (e.g., ERP upgrades, cloud migrations, digital workspace rollouts).
• Exceptional written, verbal, and visual presentation skills, with a proven track record of simplifying technical jargon.
• Proficiency with digital collaboration tools, content management systems (CMS), Microsoft SharePoint, and advanced PowerPoint layout design.
• Outstanding interpersonal and influencing skills, with the ability to build trust and navigate competing priorities with senior stakeholders.

Preferred:

• Change Management Certification (e.g., Prosci, CCMP) is highly preferred.
• Experience working in an Agile/Scrum environment.

Physical Demands and Work Environment

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Employee assistance program
• Disability insurance, Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach-every customer benefits from our capabilities and our care. At Loenbro, we don't just offer jobs-we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.