Systems Administrator

Planned Parenthood Columbia Willamette (PPCW) is hiring a Systems Administrator to join our Information Technology team. Support the systems behind the mission. At PPCW, technology plays a critical role in delivering healthcare, protecting patient information, supporting staff across multiple locations, and ensuring operational continuity. As a Systems Administrator, you'll help maintain and improve the infrastructure that keeps our organization running securely, reliably, and efficiently. You'll join a collaborative IT team supporting cloud services, cybersecurity initiatives, enterprise applications, networking, and infrastructure systems across Oregon and Southwest Washington.

About the Role The Systems Administrator is responsible for the administration, maintenance, support, and continuous improvement of PPCW's enterprise technology environment. This role serves as a key technical resource supporting cloud services, Microsoft 365, Azure, networking, virtualization, cybersecurity operations, backups, disaster recovery, and enterprise systems. You'll provide advanced technical support, serve as an escalation point for complex issues, and contribute to projects that strengthen infrastructure reliability, security, and performance. This position offers opportunities to expand your expertise across infrastructure, cloud technologies, cybersecurity operations, and enterprise systems administration. What You'll Do In this role, you'll help ensure technology systems remain secure, available, and effective for staff across the organization.

In a typical week, you might:

• Administer and maintain Microsoft 365, Azure, Windows Server, Active Directory, VMware, and related infrastructure systems
• Provide Tier 2 and Tier 3 support for infrastructure, networking, cloud services, and enterprise applications
• Support network infrastructure including firewalls, wireless networking, VPNs, switching, and internet services
• Assist with cybersecurity operations, vulnerability remediation, endpoint protection, and security monitoring
• Manage backup, disaster recovery, and business continuity processes
• Maintain technical documentation, system diagrams, and operational procedures
• Support infrastructure upgrades, cloud migrations, hardware refreshes, and enterprise technology projects
• Collaborate with IT teammates to improve system reliability, security, and user experience, * On-site at least two days per week (Tuesday plus one additional day determined by department needs)
• Remaining work may be performed remotely
• Remote work must be performed within Oregon or Washington

Work Hours:

• Monday-Friday, 8:00am-4:00pm

This position participates in a shared after-hours support rotation and may occasionally work evenings or weekends to support maintenance activities, operational needs, or technology projects. What We're Looking For We know great candidates come from a variety of backgrounds. If you're excited about this role, we encourage you to apply-even if you don't meet every qualification. Required

Do you have experience in Server backup and recovery?, Do you have a Associate's degree?, * Associate or bachelor's degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience

• 3+ years of experience in systems administration, infrastructure support, or enterprise IT operations
• Experience supporting one or more of the following technologies:
• Microsoft 365
• Azure
• Active Directory
• Windows Server
• Okta
• SharePoint
• VMware or similar virtualization platforms
• Experience supporting networking technologies including firewalls, VPNs, wireless networking, and switching
• Familiarity with cybersecurity concepts and operational security tools
• Experience supporting backup and disaster recovery systems
• Strong troubleshooting, analytical, and problem-solving skills
• Strong verbal and written communication skills with both technical and non-technical audiences

Nice to Have

• Experience supporting Electronic Medical Records (EMR) systems such as Epic
• Experience in healthcare, nonprofit, or multi-site environments
• Experience with cloud migrations or enterprise infrastructure projects
• Experience supporting cybersecurity initiatives or compliance efforts

Pulled from the full job description

• 403(b) matching

• 403(b)

• Health insurance

• Paid time off

• Vision insurance

• Dental insurance

• Employee assistance program, $70,668 - $102,941 annually. Pay is based on experience and internal equity. This role offers opportunities to deepen expertise in infrastructure, cloud services, cybersecurity operations, enterprise systems, and IT operations while working alongside experienced technology professionals. Benefits & Support We offer a benefits package that supports your health, stability, and growth:

• Paid time off (up to 4 weeks, increases over time)

• 9 paid holidays

• Medical, dental, and vision insurance for eligible employees

• 403(b) retirement plan with employer matching contributions

• Free, confidential counseling and support (EAP)

Ongoing professional development and learning opportunities

Application Tips Please include all relevant work experience on your application and resume. We base offers on the experience shared during the hiring process and cannot adjust compensation after an offer is made. Equal Opportunity Employer Planned Parenthood Columbia Willamette is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.