Program Support Technician Senior

Department of State
Rockwood, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Rockwood, United States of America

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer Networks
Databases
Microsoft Office
Information Technology

Job description

About the Position:

OPTIONAL: Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement.

Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12 months of service.

Classified Applicants hired into this position who are already working in VSP's Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months.

Requirements

Do you have experience in Writing skills?, Do you have a High school diploma or GED?, * Of state and federal criminal history databases Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC).

  • Of statistical analysis and to apply policies and procedures when making recommendations.

Skills:

  • In the use of Microsoft Office applications to include Word, Excel, Exchange/Outlook and basic computer operations.

Abilities:

  • To apply research and analytical methodology in the interpretation of criminal arrest and disposition information.

  • To write and communicate effectively in English orally and in writing with staff, Department officials and the public as required.

  • To work independently and as a member of a team.

  • To access, retrieve, and interpret state and federal automated records.

  • Demonstrated experience in retrieval and interpretation of criminal arrest and disposition information.

  • Requires Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.

  • Graduation from high school or equivalent., Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Benefits & conditions

Pulled from the full job description

  • Opportunities for advancement

About the company

The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at our Administrative Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to: * Locating, interpreting and analyzing criminal history record information to determine lawful eligibility under state and federal law for persons to purchase or receive a firearm from any federally licensed firearms dealer or for a Virginia Nonresident Concealed Handgun Permit in the Commonwealth of Virginia. About the Agency: At the Virginia State Police, we are more than just a law enforcement organization - we're a united team of problem-solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia. When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement - together. We prioritize the readiness and well-being of all our people, entrusting decision-making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP. If you're ready to make a difference and be part of something larger than yourself, your next career starts here.

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