System Administrator

Maintain enterprise level systems and system performance by performing monitoring and analysis, and performance tuning; troubleshooting problems; escalating problems to vendor

Execute add/moves/changes on user accounts throughout enterprise level systems

Manage system and software problems by reviewing logs, records, and configurations

Plan and assist in design of new/emerging hardware, software, and infrastructure strategies by conferring with vendors; evaluating, testing, and installing enhancements

Maintain knowledge of Company's systems, hardware, and software

Repair unplanned events that adversely affect the computing environment

Support users with remote access

Create documentation of best practices and processes

Provide training, reference materials and support to staff on new systems and software

Measure effectiveness of existing IT processes and procedures

Participate in processes and programs aimed at continuous improvement and safety

Perform other duties as assigned.

2+ years post high school education in Computer Science or a related field

1 to 3 years of professional IT experience in a multi-site corporate network

Thin client management experience preferred

Exposure to Microsoft Enterprise software including but not limited to Azure, Entra, InTune and Defender.

Ability to support client OS (Windows Operating Systems), application software (Office), and mobile device operating systems (iOS, Android, etc.)

Ability to troubleshoot and use deductive reasoning skills to choose the best solution from a few choices

Effective written and verbal communication skills

Ability to work independently, set priorities and deliver results